Skhashah Charles
Jamaica Plain,MA
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Budgeting and Public Policy Intern
Boston City Council
Boston, MA
06.2022 - 09.2022
- Maintained professionality and efficiency while working closely with leadership.
- Created initiatives, objectives and performance standards for local government.
- Responded to constituent concerns and developed and executed plans to address city issues.
- Maintained up to date understanding of local, regional, national and international news and developments.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Utilized organizational knowledge and persuasive speech to sway public opinion.
Insight Series Program
Goldman Sachs
Boston, MA
05.2022 - 07.2022
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
- Attended meetings and participated in staff development training activities.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Security Officer
Northeast Security Inc
Boston, MA
09.2020 - 05.2022
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Responded to alarms and disturbances to maintain safety.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored premises and recorded activity in daily officer reports.
- Monitored security cameras and fire, building and alarm systems.
- Documented security-related situations and submitted in-depth reports to superiors.
Social Media Manager
Watch The Krown
Boston, MA
02.2021 - 03.2022
- Developed and implemented strategic social media marketing plans.
- Proofread social media posts
- Aligned visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
- Analyzed market data to determine and target key audience or segments.
- Supported sales process by engaging appropriately when responding to online audience inquires and posted comments.
- Identified target audience and developed optimized communication plans to engage and interest individuals.
- Wrote crisp and fresh press releases and prepared media kits.
- Developed and maintained companies' corporate image and identity using logos and signage.
- Proficient in microsoft office powerpoint and word
- Stayed informed on events in the culture to keep attention of targeted audience
Retail Sales Associate
Nordstrom
Framingham, MA
01.2019 - 10.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Retail Associate
Bed Bath & Beyond
Boston, MA
05.2018 - 12.2019
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers by phone regarding store operations, products, promotions and orders.
Education
Bachelor of Arts - Economics
Skills
Information gathering and analysis
Interpersonal Communication
Excellent Communication
Teamwork and Collaboration
Critical Thinking
Problem-Solving
Timeline
Budgeting and Public Policy Intern - Boston City Council
06.2022 - 09.2022
Insight Series Program - Goldman Sachs
05.2022 - 07.2022
Social Media Manager - Watch The Krown
02.2021 - 03.2022
Security Officer - Northeast Security Inc
09.2020 - 05.2022
Retail Sales Associate - Nordstrom
01.2019 - 10.2020
Retail Associate - Bed Bath & Beyond
05.2018 - 12.2019
University of Massachusetts - Boston - Bachelor of Arts, Economics