Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Skielynn Stephens

Sales Associate/Customer Service
Audubon ,Iowa

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for excellence in customer service.

Overview

4
4
years of professional experience

Work History

Sales Associate

Retail Rebel
Audubon, IA
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

1st Assistant Store Manager

Casey's General
Audubon, IA
08.2021 - 08.2022
  • Supervised and coached Retail Associates in providing prompt and friendly service at registers.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed store to promote clean, neat and easy-to-shop environment.
  • Assisted in recruiting, hiring, training and developing non-exempt associates.

Inventory Auditor

RGIS Inventory Services
Omaha, NE
01.2019 - 08.2021
  • Inventoried audits of paperwork and data entry at receiving dock.
  • Produced and reviewed audit reports for submission to inspector general and advised on audit recommendations and internal controls.
  • Complied with established internal procedures by examining reports, processes and documentation.
  • Developed and enforced audit policies and administrative and technical functions.
  • Counted all physical inventory and generated department audit reports.

Education

High School Diploma -

Cleburne High School
Cleburne, TX

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Inventory Control Procedures
  • Time Management
  • Stocking and Receiving
  • POS System Operations
  • Verbal and Written Communication
  • Cash Handling
  • Store Opening and Closing
  • Upselling Techniques
  • Stockroom Upkeep
  • Policy and Procedure Adherence
  • Product Recommendations
  • Order Processing
  • Retail Store Operations
  • Cash Register Operations
  • Returns and Refunds
  • Credit and Cash Transactions
  • Checking Inventories
  • Sales Communications
  • Answering Customer Questions
  • Corrective Actions
  • Speaking Clearly
  • Sales Leadership
  • Stockroom Organizing
  • Retail Knowledge
  • Sales Principles
  • Online Systems
  • Hardware Inventories
  • Register Preparation
  • Microsoft PowerPoint
  • Customer Understanding
  • Consultative Sales Techniques
  • Online Help
  • Activating Phones
  • Signage Changes
  • Sales Representation
  • Merchandising

Timeline

Sales Associate

Retail Rebel
08.2022 - Current

1st Assistant Store Manager

Casey's General
08.2021 - 08.2022

Inventory Auditor

RGIS Inventory Services
01.2019 - 08.2021

High School Diploma -

Cleburne High School

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Skielynn StephensSales Associate/Customer Service