Family - Golf & Swiming - Baseball - Football - Tennis
Skip Goryl
AUTOMOTIVE MANAGEMENT
Palm Desert,CA
Summary
Hardworking Consultant gifted at turning prospects into clients and delivering exceptional presentations. Engaging, personable and focused on delivering exemplary customer service.
Outstanding motivator with adaptable communication style and success in collaborating across organizational levels. Skilled Consultant skilled in client oversight, issue resolution and business presentation.
Impressive capability for juggling multiple tasks and projects within deadlines and delivering quality suggestions. Focused on helping resolve business issues and capitalize on development opportunities.
Accomplished professional experienced in automotive, commercial fleet and financial consulting. Dedicated to offering transformative and revitalizing support for ever-changing requirements. Offers strengths in relationship building, policy development and procedure optimization. Team Leader experienced in directing activities in many variable settings. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
43
43
years of professional experience
10
10
years of post-secondary education
2
2
Certifications
Work History
Consultant
SKIP GORYL LLC
Gainesville, VA
08.2020 - Current
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Analyzed problematic areas to provide recommendations and solutions.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Onboarded and managed new client accounts to boost retention rates.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
Commercial Account Manager
Battlefield Ford
Manassas, VA
09.2010 - 08.2020
- Processed daily mail, email and phone calls from customers and producers to generate new business.
- Analyzed client needs to identify coverage solutions and produced policy and quotes.
- Managed client risk exposure and coordinated services for development, retention and rounding of accounts.
- Negotiated rates to set up finance contracts.
- Prepared customer presentations and demonstrations of products to solicit new business.
- Reviewed audits of policies for accuracy to facilitate corrections between client and carrier.
- Contributed to event marketing, sales and brand promotion.
- Facilitated sale of Ford products to customers.
- Contributed to team objectives in fast-paced environment.
- Quoted prices, credit terms and other bid specifications.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built diverse and consistent sales portfolio.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
C.O.O.
PAYNE'S PARKING DESIGNS, INC
Bealeton, United States
01.2013 - 12.2014
- Maintained tight tolerances with design specifications.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Moved finished work to correct staging area for disposition.
- Trained and coached new team members on proper machine set-up procedures.
- Supervised client meetings to disseminate proper information and encourage participants to share ideas.
- Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
- Implemented processes and procedures to improve overall efficiency in operations.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Monitored corporate policies and procedures, ensuring compliance with federal regulations.
- Created models to forecast and predict quantitative and comparative evaluations of various business solutions.
- Designed data optimization and interfaces for user interaction.
- Determined and developed algorithms to improve and optimize operational processes.
- Maintained energy and enthusiasm in fast-paced environment.
- Saved money by implementing cost-saving initiatives that addressed long-standing problems.
- Handled many calls per day to address customer inquiries and concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
COMMERCIAL TRUCK OPERATIONS MANAGER
PETERBILT TRUCKS OF MANASSAS
Manassas, VA
10.2008 - 06.2010
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reviewed operations reports to understand numbers and trends.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Increased profit by streamlining operations.
COMMERCIAL OPERATIONS DIRECTOR
Battlefield Ford Manassas
Manassas, VA
12.1995 - 08.2008
- Improved company revenue by collaborating with marketing, sales and service departments.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Worked with clients to guarantee satisfactory product specifications prior to production.
- Managed and reported organizational finances.
- Developed and presented key projects to board to obtain approval.
- Established quality customer relationships through consistent delivery on commitments.
- Recruited and hired top talent by selecting qualified individuals to maximize profitability.
- Boosted customer satisfaction ratings by resolving issues quickly and effectively.
- Mentored employees and offered constructive feedback for performance improvement.
- Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.
- Collaborated with executives to develop and execute strategic business plans.
- Strengthened product branding initiatives by coordinating marketing strategies to optimize outreach.
- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
- Collaborated within sales team to brainstorm business development strategies and identify customer product needs and preferences.
- Negotiated contracts, pricing structures and delivery schedules.
- Maintained excellent customer relationships through consistent delivery on commitments.
- Conducted audits of internal documents to validate transactions and provided financial guidance for resource allocation, inventory control and budgeting.
Sales Manager
KOONS FORD
Falls Church, VA
01.1981 - 12.1995
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Used vendor expertise to deliver educational content to sales team.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Evaluated performance against goals and implemented appropriate development plans.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Researched competitors' activities and products to uncover new trends
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
- Targeted and prospected for new business through telemarketing, individual creativity and innovation
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Resolved customer issues quickly to close deals and boost client satisfaction
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness
- Met with clients, delivering presentations and educating on product and service features and offerings
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Education
MBA - Accounting And Finance
STAMFORD HILL UNIVERSITY
Londonderry, NH 04.1994 - 12.1996
Bachelor of Arts - Law (Pre-Law)
Bryant University
Smithfield, RI 09.1972 - 05.1976
High School Diploma -
Bellingham High School
Bellingham, MA 09.1968 - 06.1972
Skills
Analysis & Evaluation
undefinedAccomplishments
Was a major factor in building one of the most successful Ford dealerships in the country.
Joined my friend of 14 years in 1995 at a dealership that was ranked in the bottom 500 in the nation with a planning volume of less than 500 per year and by 2002 had grown it to the top 100 in the nation with a planning volume of 3000 plus per year.
Focused on " Customer Satisfaction " and bring in quality people to fill key positions were able to maintain a position of excellence in the Ford community by Winning the " Chairman's Award " year after year.
I also served on the Ford Motor Company " Commercial Truck Dealer's board from 1998 until 2008.
Affiliations
- Rotary International
- Freemason
- NTEA
- ATA
Additional Information
Proud loving father of 3 children & at this time I have 3 grandchildren.
I settled here in Palm Desert, January of 2020 and absolutely love the area.
As much as I enjoy golf & swiming, it's time to get back to work !
Certification
Ford Master Certifiacation
Interests
Golf & Swimming
Golf 3X per week Swim 3X per week
Timeline
Ford Master Certifiacation
08-2022
Licensed Virginia Dealer Operator
08-2022
Consultant
SKIP GORYL LLC
08.2020 - Current
C.O.O.
PAYNE'S PARKING DESIGNS, INC
01.2013 - 12.2014
Commercial Account Manager
Battlefield Ford
09.2010 - 08.2020
COMMERCIAL TRUCK OPERATIONS MANAGER
PETERBILT TRUCKS OF MANASSAS
10.2008 - 06.2010
COMMERCIAL OPERATIONS DIRECTOR
Battlefield Ford Manassas
12.1995 - 08.2008
MBA - Accounting And Finance
STAMFORD HILL UNIVERSITY
04.1994 - 12.1996
Sales Manager
KOONS FORD
01.1981 - 12.1995
Bachelor of Arts - Law (Pre-Law)
Bryant University
09.1972 - 05.1976
High School Diploma -
Bellingham High School
09.1968 - 06.1972
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