Highly motivated professional with a Bachelor's degree in Aeronautics, minors in Management and Airport Management. Strong foundation in operational management, leadership, and technical proficiency gained through hands-on experience in aviation, customer service, and logistics. Skilled at thriving in high-pressure environments, fostering teamwork, and implementing process improvements. Recognized for commitment to continuous learning, adaptability, and achieving excellence in aviation and management. Eager to contribute to a forward-thinking organization by driving operational efficiency and achieving organizational goals.
Excelling in kitchen operations by consistently meeting productivity goals while ensuring strict adherence to food safety standards. I quickly adapted to the fast-paced environment, impressing training managers with minimal assistance needed. My ability to swiftly learn and execute tasks has contributed to the efficient functioning of the kitchen, and I am now working towards becoming a trainer. This position has allowed me to develop strong leadership, communication, and multitasking skills, while also enhancing my knowledge of kitchen operations and team dynamics.
As a Cook at Hooters in 2023, I prepared and cooked menu items in a fast-paced kitchen while ensuring food safety and cleanliness. I operated equipment like flat-top grills and fryers, handled tasks such as frying and sauce preparation, and worked closely with the team to deliver quality service. This role honed my multitasking, teamwork, and efficiency under pressure.
I assist students and faculty with package and mail services by using their student ID to input codes into our mailing system and locating their packages. I efficiently check out items at the service window and provide additional support, such as issuing keys, managing new box requests, or resolving incorrect mail issues. During downtime, I organize incoming boxes and letters, ensuring proper storage, and review the mismatch section to accurately sort misplaced mail. This position has strengthened my organizational skills, attention to detail, and customer service abilities.
In this role, I combined customer service, food preparation, and delivery services to ensure a seamless dining experience. As a Delivery Driver, I promptly and accurately delivered orders, maintaining excellent customer service and satisfaction. My responsibilities as a Dishwasher included ensuring cleanliness and hygiene in the kitchen by properly cleaning and sanitizing dishes and utensils. I also supported the manager as an assistant, contributing to tasks such as working the cut table, assisting on the pizza-making line, and closing the store. This position developed my time management, multitasking, and communication skills while strengthening my ability to work efficiently under pressure.
In this role, I managing inventory within Best Buy's supply chain by receiving, organizing, and distributing products while ensuring accurate inventory counts. I maintained a clean and organized warehouse environment, requiring strong attention to detail and excellent organizational skills. The position involved physical tasks such as lifting and moving heavy objects, as well as collaborating with team members to ensure efficient operations. This experience enhanced my knowledge of supply chain logistics, teamwork, and communication in a fast-paced environment, contributing to the overall success of the company.
Working independently, managing daily transactions and providing excellent customer service. I was responsible for selling an average of $2,500 in gasoline each day, ensuring accurate payments and handling cash, credit, and debit transactions. Additionally, I assisted with stocking freezers and the snack bar, maintaining inventory levels, and ensuring a clean and organized sales area. This role helped me develop strong attention to detail, multitasking abilities, and customer service skills while working in a fast-paced environment.