Skiresha Johnson
Bryan,USA
Summary
Experienced healthcare professional skilled in venipuncture, specimen collection, and patient care. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with excellent communication, organizational, and problem-solving skills, ensuring high standards and quality outcomes in fast-paced environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma
03.2023 - Current
- Implemented process improvements resulting in reduced waiting times for donors during blood collection events.
- Trained new phlebotomists on best practices and safety protocols to uphold quality standards.
- Monitored inventory levels of supplies, ensuring availability for uninterrupted service delivery.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Assistant Teacher/Floater
KinderCare Learning Center
09.2021 - 05.2024
- Assists Lead Teacher with implementing curriculum with different long and short activities.
- Help lift and train toddlers that are ready for potty training
- Follows licensing and KinderCare policy for child development
Sr. Phlebotomist/Medical Receptionist
CSL Plasma
11.2017 - 09.2021
- Answer phone calls and helping donors resolve any issues with payment cards and accounts.
- Managing daily opening and closing protocols to ensure safety for employees and donors such as cleaning and Calibrating PCS2 machines.
- Adequately Train new and current employees on center procedures and updates.
- Performs Venipuncture safely and effectively to collect plasma according to center guidelines.
- Maintains adequate work flow of other employees to ensure plasma collection is done safely and efficiently according to Company SOP.
- Screens New And Current Donors by verifying correct donor information into system.
- Obtain hematocrit and protein levels by performing a finger stick to and collecting sample to ensure both are in range and safe to donate plasma
- Professional and effective demeanor in stressful situations.
Medical Receptionist/Phlebotomist
BPL Plasma
08.2014 - 07.2017
- Ensured donor waiting area was kept clean and organized.
- Screened New And Current Donors by obtaining medical history, taking their vitals and checking protein and iron levels.
- Answered each phone call by the second ring, resolving any issues that occurred.
- Displayed Great customer service ensuring donors felt at ease and comfort for plasma process
Cashier/Customer Service
Walmart
08.2010 - 03.2013
- Greeted each customer
- Assisted customers in selecting items
- Processed customer payments using point of sale system.
- Maintained clean register area during busy hours.
- Engaged with customers in a sincere and friendly manner
Education
High School -
Bryan High School
05.2009
Skills
- Empathy
- Adaptability
- Customer service
- Team Leadership
- Medical Office Experience
- Team Work
- Phlebotomy
- Communication skills
- Medical reception
- Leadership
- Patient care
- Venipuncture
- Sample and specimen collection
Certification
CPR Certification
Languages
English - Expert
Timeline
Phlebotomist
CSL Plasma
03.2023 - Current
Assistant Teacher/Floater
KinderCare Learning Center
09.2021 - 05.2024
Sr. Phlebotomist/Medical Receptionist
CSL Plasma
11.2017 - 09.2021
Medical Receptionist/Phlebotomist
BPL Plasma
08.2014 - 07.2017
Cashier/Customer Service
Walmart
08.2010 - 03.2013
High School -
Bryan High School