Sky Anderson
Glenwood,GA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
14
14
years of professional experience
Work History
Owner/Manager of Business Development and Sales
Native Cleaning Services
Swainsboro, Georgia
08.2022 - 06.2025
- Managed daily cleaning operations and staff scheduling for efficient service delivery.
- Developed customized cleaning plans based on client needs and preferences.
- Ensured quality control by conducting regular inspections of completed work.
- Maintained cleaning supplies inventory and ordered replacements as needed.
- Communicated with clients to address concerns and gather feedback on services.
- Coordinated team meetings to discuss performance, challenges, and improvements.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Customer Service Representative
Junk King Franchise Systems, LLC
Georgia
06.2023 - 02.2024
- Customer service
- Assisted customers with a warm and professional attitude
- Answered questions in regards to their account
- Handled orders and credit card transactions
- Training employees on new policies or new promotions
- Carrying out performance evaluations
Business Manager/Sales Representative
Cellular Sales (Verizon Wireless)
GA
07.2021 - 07.2023
- Customer service
- Assisted customers with a warm and professional attitude
- Answered questions in regards to their account
- Handled orders and credit card transactions
- Training employees on new policies or new promotions
- Carrying out performance evaluations
Customer Service Representative
ECS Virtual Support, LLC
02.2021 - 06.2021
- Performed data entry for customer information
- Provided policy and service information
- Assisted customers with a warm and professional attitude
- Answered general questions
- Resolved customer information and complaints
- Handled online orders and credit card transactions
- Answered calls from customers
- Managed client records
Medical Assistant Internship
Emanuel Medical Internal Medicine
Swainsboro, GA
06.2017 - 09.2017
- Took patient vitals.
- Updated insurance
- Assigned patient to rooms
- Updated patient accounts
- Made appointments/ confirmed appointments
- Scanned paperwork and insurance cards
Stocker/Customer Service
Walmart
Middle Island, NY
08.2015 - 02.2016
- Kept shelves stocked and organized
- Helped customers when they needed help or had questions
Cashier/Customer Service
Walgreens
Venice, FL
02.2013 - 07.2014
- Customer service
- Opened and closed the store
- Rearranged items when needed
- Unloaded the truck
- Kept the floor stocked
- Developed pictures
25B Information Technology Specialist/Lead Floor Technician
US Army
07.2011 - 05.2014
- Assisted in the development and implementation of IT policies and procedures.
- Conducted regular system backups to ensure data integrity and recovery capabilities.
- Trained staff on new technologies and software applications for improved productivity.
- Prepared detailed documentation outlining all steps taken during each project phase.
- Assisted in troubleshooting network issues related to system performance, connectivity, and security.
- Created user accounts, profiles, and passwords in accordance with established procedures.
- Performed routine maintenance tasks such as virus scans and patch management across the organization's IT environment.
- Ensured compliance with government regulations regarding Information Technology Security policies.
- Managed active directory users, groups, OU's, GPO's to ensure proper access levels are met based on organizational policies.
- Operated floor cleaning machines to maintain cleanliness in commercial spaces.
- Collaborated with team members to ensure efficient workflow and task completion.
- Applied appropriate cleaning chemicals to various surfaces following safety protocols.
- Assisted in training new staff on cleaning techniques and equipment usage.
- Responded promptly to urgent cleaning requests, ensuring timely service delivery.
- Stripped old wax from floors using chemical strippers and scrapers.
- Swept and mopped floors to maintain cleanliness.
- Moved furniture and other objects as necessary for floor maintenance.
- Checked machinery for proper functioning before use.
- Maintained a safe working environment by adhering to OSHA standards.
Education
Associate's degree - Health Information Technology
Rasmussen College
Florida08.2025
High school diploma -
Patchogue Medford High School
Medford, NY06.2011
Skills
- Transcription
- Leadership
- Customer service
- Guest relations
- Customer support
- Information security
- Organizational skills
- Quality assurance
- Cash handling
- Front desk
- Data entry
- Computer operation
- Microsoft Office
- Retail sales
- Clerical experience
- Marketing tactics
- Brand strategy planning
- Sales leadership
- Verbal and written communication
- Sales management
- Partnership development
- Team building
- Problem resolution
- Patient scheduling
- Inventory management
- Operations management
- Budget administration
References
References available upon request.
Timeline
Customer Service Representative
Junk King Franchise Systems, LLC
06.2023 - 02.2024
Owner/Manager of Business Development and Sales
Native Cleaning Services
08.2022 - 06.2025
Business Manager/Sales Representative
Cellular Sales (Verizon Wireless)
07.2021 - 07.2023
Customer Service Representative
ECS Virtual Support, LLC
02.2021 - 06.2021
Medical Assistant Internship
Emanuel Medical Internal Medicine
06.2017 - 09.2017
Stocker/Customer Service
Walmart
08.2015 - 02.2016
Cashier/Customer Service
Walgreens
02.2013 - 07.2014
25B Information Technology Specialist/Lead Floor Technician
US Army
07.2011 - 05.2014
Associate's degree - Health Information Technology
Rasmussen College
High school diploma -
Patchogue Medford High School
Similar Profiles
Kendra FrankKendra Frank
Criminal and Family Courtworker at Native Counselling Services of AlbertaCriminal and Family Courtworker at Native Counselling Services of Alberta
Christopher R EasterChristopher R Easter
Automotive Worker at Tyonek Native ServicesAutomotive Worker at Tyonek Native Services
Zubin RaoZubin Rao
Education & Employment Case Manager at Native Child and Family Services of TorontoEducation & Employment Case Manager at Native Child and Family Services of Toronto
Mikayla PowellMikayla Powell
Home Consultant at Yurezz Home CenterHome Consultant at Yurezz Home Center
Cory McRaeCory McRae
Mover at Movers of FaithMover at Movers of Faith