Sky Lange Colas
Hazleton,PA
Summary
Dynamic and dedicated professional with a proven track record at Auntie Anne's Pretzels, excelling in client support and operational efficiency. Recognized for exceptional customer service and effective teamwork, I bring strong cash handling expertise and a detail-oriented approach to enhance customer experiences and drive success in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Crew Member
Auntie Anne's Pretzels
Hazleton, PA
05.2024 - 06.2025
- Handled front counter and drive-thru operations, ensuring smooth customer interactions.
- Processed orders and payments while maintaining high standards of quality and efficiency.
- Collaborated with team members to fulfill orders accurately and promptly.
- Maintained cleanliness of dining and food preparation areas to enhance customer experiences.
- Trained new staff on operational procedures, contributing to quicker onboarding.
- Resolved guest concerns swiftly, emphasizing commitment to exceptional service.
- Promoted teamwork during busy shifts by assisting colleagues as needed.
- Recognized for delivering superior customer service consistently throughout tenure.
Shift Lead
SUBWAY®Restaurants
Hazleton, PA
12.2023 - 05.2024
- Handled front counter and drive-thru operations, ensuring smooth customer interactions.
- Processed orders and payments while maintaining high standards of quality and efficiency.
- Collaborated with team members to fulfill orders accurately and promptly.
- Maintained cleanliness of dining and food preparation areas to enhance customer experiences.
- Trained new staff on operational procedures, contributing to quicker onboarding.
- Resolved guest concerns swiftly, emphasizing commitment to exceptional service.
- Promoted teamwork during busy shifts by assisting colleagues as needed.
- Recognized for delivering superior customer service consistently throughout tenure.
Education
Architectural Drafting
Hazleton Area Career Center
Hazleton, PA06.2025
Skills
- Client support
- Teamwork and collaboration
- Organizational multitasking
- Effective time management
- Cash handling expertise
- Communication clarity
- Detail-oriented approach
- Customer interaction strategies
- Order taking and processing
- Cleaning protocols
- Self-discipline traits
- Food safety compliance
- Integrity and honesty standards
- Safety consciousness
- decimal math proficiency
- Written and verbal communication skills
- Culinary preparation
- Store management tasks
- Driver's license validity
- Culinary skills
- Beverage crafting
- Persuasion techniques
- Eagerness to learn
- Dependability and punctuality
- Operational efficiency
Timeline
Crew Member
Auntie Anne's Pretzels
05.2024 - 06.2025
Shift Lead
SUBWAY®Restaurants
12.2023 - 05.2024
Architectural Drafting
Hazleton Area Career Center