Sky Lin
Riverview,FL
Summary
Current junior-level undergraduate student with past experience in working in constant and fast-paced environments. Laboratory knowledge and experience with scientific research methods, seeking for opportunities and experiences in the environmental sciences field.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Sweet Buns LLC
02.2022 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
- Ensure proper conditions when opening and closing the store, being responsible for locking the store and ensuring proper conditions before leaving.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Accomplished multiple tasks within established timeframes.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Observed customer purchases in line and differentiated between standard portions.
- Brewed coffee and tea and changed out drink station syrups.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Fast Food Team Member
Taco Bell
09.2019 - 01.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Trained newly hired employees on routine tasks and customer service.
- Processed orders on POS system and accepted cash and charge payments.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Made change and returned correct cash and coin to patrons.
- Suggested complementary items to orders to boost sales.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Observed customer purchases in line and differentiated between standard portions.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
Bachelor of Science - Environmental Sciences And Policy
University of South Florida
Tampa, FL12.2024
Skills
- Interpersonal and Communication Skills
- Multitasking capabilities and Quick Thinking Skills
- Microsoft Office Suite
- Technical Writing
- Lab Equipment Operation
- Georeferencing Abilities and Geographic Plotting through ArcGIS, Working Knowledge of Program
- Laboratory Knowledge and Experience
- Database Management and Data Entry
- Organization and Time Management
- Plant and Organism Identification
- Soil, Water, and Vegetation Sampling Methods and Techniques
- Project Coordination
Languages
English
Chinese (Mandarin)
Fuzhounese
Timeline
Front of House Employee
Sweet Buns LLC
02.2022 - Current
Fast Food Team Member
Taco Bell
09.2019 - 01.2021
Bachelor of Science - Environmental Sciences And Policy
University of South Florida
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