Sky McPheters
Marianna,FL
Summary
Expert in critical thinking and organization. Detail-oriented team player with strong organizational skills. Excels at maintaining confidentiality and leveraging collaborative learning for optimal outcomes. Achieved significant improvements in program effectiveness through innovative solutions and exceptional customer service. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Teacher Intern- Cottondale Elementary School
Chipola College
01.2024 - Current
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques.
- Enhanced student understanding by implementing creative activities and interactive teaching methods.
- Utilized data-driven instruction to modify lesson plans based on student assessment results, maximizing learning outcomes.
Tax Preparer
Spring Breeze Accounting And Taxes
04.2019 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Economic Self Sufficiency Specialist
Department Of Children And Families, State Of Florida
08.2020 - 05.2022
- Collaborated with community partners to connect clients with essential resources and support services.
- Maintained accurate and up-to-date case records, adhering to confidentiality guidelines and regulatory requirements.
- Evaluated program effectiveness through data analysis, identifying areas for improvement to ensure optimal outcomes for clients.
- Conducted outreach efforts targeting underserved populations, increasing program visibility and fostering community engagement.
Administrative Assistant
Southern Rock And Lime Inc
02.2017 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Arts - Elementary Education
Chipola College
Marianna, FL12.2024
Associate of Arts - Psychology
Chipola College
Marianna, FL05.2016
Skills
- Organization skills
- Critical Thinking
- Lesson Planning
- Motivating students
- Collaborative learning
- Differentiated Instruction
Affiliations
- Frink Baptist Church Children's Ministry
- Guardian Ad Litem Program
Timeline
Teacher Intern- Cottondale Elementary School
Chipola College
01.2024 - Current
Economic Self Sufficiency Specialist
Department Of Children And Families, State Of Florida
08.2020 - 05.2022
Tax Preparer
Spring Breeze Accounting And Taxes
04.2019 - Current
Administrative Assistant
Southern Rock And Lime Inc
02.2017 - 08.2020
Bachelor of Arts - Elementary Education
Chipola College
Associate of Arts - Psychology
Chipola College
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