Sky Nigh
3204 Grandview Dr W University Place ,WA
Summary
Dynamic and charismatic professional with a proven track record at moctezumas, excelling in customer service and team collaboration. Adept at managing dining areas and enhancing guest experiences. Skilled in POS systems and fostering client relationships. Driven and adaptable, consistently achieving high satisfaction rates through effective communication and problem-solving. I try my best to find good in all of the bad.
Overview
2026
2026
years of professional experience
Work History
Server
Sumo
- Provided exceptional customer service by anticipating guest needs and addressing inquiries promptly.
- Managed dining area to ensure cleanliness and organization, enhancing overall guest experience.
- Assisted in menu navigation, offering recommendations to improve customer satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery and maintain quality standards.
- Trained new team members on service protocols and restaurant policies to promote consistency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Hostess
Moctezuma's Mexican Restaurant
Tacoma, WA
11.2023 - Current
- Greeted and seated guests in a timely manner, ensuring positive first impressions.
- Managed reservation system to optimize seating and minimize wait times.
- Collaborated with servers and kitchen staff to enhance guest dining experiences.
- Maintained cleanliness of front-of-house areas, promoting a welcoming environment.
- Developed strong relationships with regular patrons, fostering loyalty and repeat visits.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Sales Associate
Tru Heart Consulting
08.2025 - 10.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of products and services to provide accurate information to clients.
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced retail environment.
Hostess
El Gaucho
03.2025 - 07.2025
Hostess
Sapporo Sushi
01.2020 - 06.2022
Education
High School Diploma -
Curtis High School
University Place, WAPsychology
Pierce College
Puyallup, WASkills
Outgoing
kind
caring
driven
hardworking
good with time management
willingness to learn
charismatic
Timeline
Sales Associate
Tru Heart Consulting
08.2025 - 10.2025
Hostess
El Gaucho
03.2025 - 07.2025
Hostess
Moctezuma's Mexican Restaurant
11.2023 - Current
Hostess
Sapporo Sushi
01.2020 - 06.2022
Server
Sumo
High School Diploma -
Curtis High School
Psychology
Pierce College