Proven leader with a track record of enhancing operational efficiency and customer satisfaction at True Value Hardware Store. Skilled in employee management and customer relations, demonstrated through improved team productivity and heightened customer engagement. Expertise in safety oversight and multitasking, achieving significant results without compromising quality or safety standards.
Rcieved calls from clients, or family of clients with a drug or alcohol problem. Walked them through the process of getting into rehab. Ran health insurance through Avality to check coverage, and deductible. Arranged travel. Booked flights, pickup etc... Followed up with clients and their progress with their sobriety.