Dynamic professional with extensive experience in material handling and customer service. Known for problem-solving abilities and a positive attitude, ensuring safety and efficiency in all operations to enhance customer experiences.
Overview
9
9
years of professional experience
Work History
Material Handler
Marathon Cheese Corporation
Marathon, WI
07.2025 - 02.2026
Assisted in transporting raw materials to designated areas using various forklifts.
Opening raw material for designated lines.
Operated cutter machines to slice cheese into appropriate sizes for production lines.
Utilized barrel presses to condense cheese into specified poundage's.
Followed proper PPE and OSHA standards for weekly cleaning tasks.
Security Officer
Allied Universal Security Services
Tomahawk, WI
12.2022 - 07.2025
Monitored premises to prevent unauthorized access and ensure safety protocols.
Conducted regular patrols to identify security risks and mitigate potential threats.
Responded swiftly to alarms and incidents, coordinating with law enforcement as needed.
Documented daily activities and incidents in detailed reports for management review.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Front End Customer Service Associate
Walmart
Rhinelander, WI
09.2016 - 12.2022
Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
Assisted customers in locating products and understanding store promotions effectively.
Trained new associates on company policies and customer service best practices.
Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
Managed returns and exchanges, maintaining professionalism while adhering to company policies.
Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
Developed strong relationships with customers through active listening, empathy, and understanding their needs.
Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
Built rapport with regular customers, fostering loyalty through personalized service experiences.