Sky SaintLouis
Menifee,CA
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high-performing teams.
Overview
10
10
years of professional experience
Work History
Social Service Assistant
IHS
02.2022 - Current
- Assist over 20 vulnerable individuals and families in gaining access to resources and support needed to improve their lives
- Advocating for clients by communicating their needs to other service providers, such as doctors or counselors
- Assist social workers with case management tasks, such as maintaining client records and monitoring progress
- Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Endoscopy Technician
US Navy
03.2020 - 02.2023
- Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment
- Setup patient charts and documented information while ensuring confidentiality
- Assisted 12 physicians in performing upper and lower gastrointestinal examinations, esophageal dilation and biliary stent placements
- Facilitated patient discharge by preparing equipment, educational materials and pharmaceutical supplies
Patient Service Representative
US Navy
03.2018 - 09.2019
- Integrate knowledge of physiology to understand different ailments and medical conditions to better cope with daily life and promote holistic approaches to recovery
- Established care plan with civilian medical facilities and agencies to learn different agencies' therapy and recovery capacities to complete referrals by coordinating with Navy medical providers and Veterans
- Validated medical record authenticity through clinical data inquiries, while observing Health Insurance Portability and Accountability Act (HIPAA) regulations and Records Management program policies
- Lawfully established benefit claims by applying standard processes and acquired knowledge of VA regulations: laws and standards, forms, and procedures
Supply Chain Manager
US Marines Corps
09.2016 - 03.2018
- Directly supervised team of 4 in medical supply department to support 700 patients while managing and maintaining accountability for $1.7+ M equipment
- Fulfilled $75K in monthly medical equipment deliveries to four countries, by coordinating distribution via military airlifts
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance
- Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
Advanced Medical Technician
US Navy
02.2016 - 09.2016
- Led 4 Medical technicians providing health and medical care for 21K patients annually through administrative and medical support of 23 Nurses
- Facilitated patient care by developing and maintaining rapport with coworkers and hospital staff
- Gathered incident and medical history by communicating with lucid patient or legal guardian to avoid conflicting therapies or allergens
- Manage daily clinic operations via Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Guidelines administrative functions: filing records
- Resolved patients’/ families' issues and concerns improving operations and customer service by communicating with stakeholders via face-to-face, tele-conference, e-mail, SharePoint, and telephone
Supply Chain Specialist
US Navy
10.2015 - 02.2016
- Maintained accounting records by monitoring received documentation and routing and archiving per Records Management program directives
- Provided customer service by offering firsthand assistance, needs assessment and current knowledge of client preferences and recurring demands
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.
- Led supply chain improvement efforts through management of carrier relationships, customs activities and international security measures.
- Supervised 8 staff members tasked with handling materials management, planning, purchasing, and customer service duties
HR Assistant Manager
US Navy
02.2014 - 10.2015
- Maintained medical facility readiness by ensuring coverage and service in line with forecasted demands by establishing optimized schedule for stakeholders and mission objectives
- Developed skill training to support job satisfaction, staff development and goal attainment
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Facilitated onboarding sessions and on-the-job training for new 70 employees bolstering position knowledge and skillset.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Education
Bachelor Of Science - Health Care Administration
Purdue Global University
Lafayette, IN11.2023
A.A - Mathematics and Science
Palomar College
San Marcos, CA12.2021
Skills
- Data Mining
- Team Direction
- Records Management
- Supplies Inventory
- Collaboration and Teamwork
- Employee Training
- Workflow Management
- Data Confidentiality
- Data Collection and Entry
- Life Skills Development
Timeline
Social Service Assistant
IHS
02.2022 - Current
Endoscopy Technician
US Navy
03.2020 - 02.2023
Patient Service Representative
US Navy
03.2018 - 09.2019
Supply Chain Manager
US Marines Corps
09.2016 - 03.2018
Advanced Medical Technician
US Navy
02.2016 - 09.2016
Supply Chain Specialist
US Navy
10.2015 - 02.2016
HR Assistant Manager
US Navy
02.2014 - 10.2015
Bachelor Of Science - Health Care Administration
Purdue Global University
A.A - Mathematics and Science
Palomar College
Similar Profiles
Dakota StephensonDakota Stephenson
Registered Nurse at IHSRegistered Nurse at IHS
Lisa MartinLisa Martin
Clinic Registered Nurse at IHSClinic Registered Nurse at IHS
SUMMER TEXEIRASUMMER TEXEIRA
Resident Assistant at IHSResident Assistant at IHS