Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Sky Sisk

Sky Sisk

Kings Mountain,NC

Summary

Dynamic professional with a strong hospitality background, excelling in customer service at Las Margaritas Restaurant. Proven ability to foster relationships and drive business growth through exceptional communication and problem-solving skills. Recognized for enhancing team efficiency and maintaining high safety standards, ensuring a welcoming environment for all clients.

Overview

15
15
years of professional experience

Work History

Housekeeper

Entrepreneurship
06.2022 - 12.2024
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Server

Outback Steakhouse
01.2013 - 05.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellency
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.

Business Development Manager

Las Margaritas Restaurant
05.2022 - Current
  • Developed solutions for clients to deliver exceptional value and drive repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business practices.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
  • Enhanced team productivity and efficiency through implementation of strategic project management tools.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Childcare Teacher

Shelby Childcare Development Center
02.2010 - 02.2013
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Established positive rapport with students' families, promoting mutual respect.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Education

Bachelor - Human Services

Gardner-Webb University
Boiling Springs, NC
05.2013

Associate Arts Degree - Psychology

Cleveland Community College
Shelby, NC
12.2011

Associate Of Applied Science - Early Childhood Education

Cleveland Community College
Shelby, NC
05.2010

Skills

  • Teamwork
  • Customer service
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication
  • Physically strong
  • Complex Problem-solving
  • FLUENT IN LANGUAGE
  • Exceptional communicator
  • Multitasking and organization
  • Safety protocols
  • Exceptional time management
  • Hardworking
  • Focused and detail-oriented
  • Time management
  • Multitasking and prioritizing
  • Professional and courteous

Affiliations

I volunteer at Greens Assisted Living Facility for the last three years once a month to assist with Bingo to help enhance mental and physical activity with our beloved senior citizens! Helping others gives me a sense of how precious life is!

Timeline

Housekeeper

Entrepreneurship
06.2022 - 12.2024

Business Development Manager

Las Margaritas Restaurant
05.2022 - Current

Server

Outback Steakhouse
01.2013 - 05.2022

Childcare Teacher

Shelby Childcare Development Center
02.2010 - 02.2013

Bachelor - Human Services

Gardner-Webb University

Associate Arts Degree - Psychology

Cleveland Community College

Associate Of Applied Science - Early Childhood Education

Cleveland Community College

Similar Profiles

CREATE PROFILE
Sky Sisk