Sky L. Vestal
Summary
Results-driven management professional with extensive experience in overseeing center operations and leading teams to achieve operational excellence. Proven ability to implement strategic initiatives that enhance service quality and operational efficiency. Reliable team player with strong focus on collaboration and adaptability to changing needs, showcasing skills in leadership and operational management.
Overview
4
4
years of professional experience
Work History
Center Manager
European Wax Center
09.2024 - Current
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Bridal Stylist/Sales Associate
Winnie Couture Bridal Atelier
05.2023 - 01.2024
- Achieved individual as well as team goals for the store that included Daily, Monthly and Weekly Sales Goals.
- Conducted Customer calls to develop a rapport with prospective brides.
- Building relationships with brides via constant communication during the entire life of the event.
- Participated and assisted with organizing in store events as well as outside events for bridal shows and promotions.
- Conducted 1 on 1 appointments with brides to build a relationship with not only the bride but the guest that attended the appointments.
- Gaining a relationship with staff and customers to make sure operations run smoothly.
- Constantly exceeding customers expectations.
- Following up with potential Customers to ensure all requirements are met before and after attending a bridal appointment.
Sales Manager
Acima Leasing
03.2021 - 02.2022
- Responsible for maintaining a strong and professional relationship with former employees.
- Identified and Communicated with potential and existing customers in order to provide knowledge and beneficial advice on our lease-to-own program.
- Prepared contacts and collected deposits on a day to day basis.
- Making calls on a daily basis to bring in potential customers or recent customers that have previously purchased with our lease-to-own company.
Education
Certificate of Technology - Aesthetics
San Jacinto College
Pasadena, TX12-2024
Cosmetology -
Lee College
Baytown, TX09-2017
Diploma -
Premier High School
Dayton, TX05.2016
Skills
- Office management
- Employee supervision
- Time management
- Conflict resolution
- Leadership
- Adaptability
- Microsoft Word
- PowerPoint
- Outlook
- Staff Leadership
- Operations Management
- Hiring and Onboarding
Timeline
Center Manager
European Wax Center
09.2024 - Current
Bridal Stylist/Sales Associate
Winnie Couture Bridal Atelier
05.2023 - 01.2024
Sales Manager
Acima Leasing
03.2021 - 02.2022
Certificate of Technology - Aesthetics
San Jacinto College
Cosmetology -
Lee College
Diploma -
Premier High School
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