Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sky WILLIAMS

Bossier City,LA

Summary

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

10
10
years of professional experience

Work History

Dental Assistant

Air Force
03.2019 - Current
  • Prepared patient x-rays and images for dentist review.
  • Explains treatment procedures and instruct patients on home care guidelines.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Prepares syringe for injection of anesthetics.
  • Performs oral prophylaxis and periodontal scaling procedures utilizing hand instruments and/or ultrasonic scalers. Applies anticariogenic agents and places sealants. Polishes restorations and instructs patients in dental health maintenance. Assists in planning, developing, and conducting comprehensive dental health programs.
  • Measures and records blood pressure.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Front Desk Receptionist

Air Force
03.2019 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Shift Leader

Jack in the Box
04.2018 - 03.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Crew Trainer

McDonald's
01.2016 - 02.2018
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.

Education

High School Diploma -

SCOTLANDVILLE MAGNET HIGH
Baton Rouge, LA
05-2016

Skills

  • Dental impressions
  • Digital X-ray proficiency
  • Equipment sterilization
  • Appointment scheduling
  • Professionalism and etiquette
  • Team collaboration
  • Oral hygiene education
  • Teeth cleaning assistance
  • Oral surgery assistance
  • Endodontic procedure assistance
  • Problem-solving
  • Cash handling

Timeline

Dental Assistant

Air Force
03.2019 - Current

Front Desk Receptionist

Air Force
03.2019 - Current

Shift Leader

Jack in the Box
04.2018 - 03.2019

Crew Trainer

McDonald's
01.2016 - 02.2018

High School Diploma -

SCOTLANDVILLE MAGNET HIGH

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Sky WILLIAMS