Skybresha Sauls
Houston
Summary
Experienced Medical Assistant in fast-paced healthcare environments with a solid foundation in patient care, medical terminology, and electronic health record systems. Proven track record of effectively managing multiple tasks simultaneously and thriving in dynamic settings. Recognized for enhancing clinic workflow efficiency and fostering a collaborative team atmosphere. Seeking a full-time position that will leverage interpersonal skills and provide professional growth opportunities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Texas Cardiology Associates
02.2024 - Current
- Prepared examination rooms for incoming patients.
- Arranged patient records to facilitate efficient clinic workflows.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Completed daily rounds with patients to check conditions and adjust treatment plans.
- Directed comprehensive cardiac care for inpatient and outpatient settings.
- Collaborated on strategic planning, decision making, goal setting, and operational changes for two merging hospitals.
Medical Assistant
Texas colon & Pilonidal
01.2023 - 02.2024
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized patient charts before each day's clinic sessions began.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Provided assistance to medical staff in performing minor surgical procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Pasadena ISD Wellness Clinic
03.2022 - 02.2023
- Sanitized, restocked and organized exam rooms and medical equipment
- Obtained client medical history, medication information, symptoms and allergies
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Collected and documented patient medical information such as blood pressure and weight
Healthcare Customer Service Representative
Medex
02.2020 - 03.2022
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures
- Identified, analyzed and researched systemic issues and made recommendations for resolution
- Maintained designated portfolio of customer accounts by contacting customers behind on payment obligations
- Utilizing payor websites to get information on eligibility, EOBs, claim status and on-line inquiries
- Work queues are worked daily and monitoring follow-up activities
- Updating the system with any follow-up activities that are being worked or completed
- Reporting payment variances, claim rejections, payor reimbursement issues, or other system issues immediately to management
- Completing research daily on each account which includes reviewing EOBS, Ras and correspondence from payors that relate to account activities
- Monitoring account reimbursement daily
- Updating patient demographic, insurance and other patient information
- Apply appropriate adjustment on accounts which require additional contractual adjustments or a write-off
- Reviewing patient accounts to determine the next collection action, whether negotiation payment arrangement or discount, proceeding with legal action, or conducting additional insurance follow-up
- Research denied claims and determines the appropriate course of action to resolve account balances through EPIC Account work queues
- Identifies issues that are creating denials and works with associated departments to prevent future denials, or discrepancies
Medical Assistant Extern
Unic Clinic
05.2019 - 02.2020
- Obtained client medical history, medication information, symptoms and allergies
- Collected histories, vitals and current complaints via patient interviews
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Welcomed patients and inquired about wellbeing since last treatment
Elderly Caregiver
Visiting Angels Home Health Care
07.2012 - 12.2016
- Offered companionship and kindness to elderly patients
- Maintained clean, safe and well-organized patient environment
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
Education
Medical - Medical Assistant
Florida Career College
HoustonSkills
- Assisting with Physical Exams
- Laboratory Experience
- EMR Systems
- Hospital Experience
- Phone triage
- Medical Billing
- Sterilization techniques
- Patient scheduling
- CPR
- Medical procedures
- Medical terminology proficiency
- Vital sign monitors
- EMR / EHR
Certification
- BLS
- Food handlers
- TABC
- Forklift
Timeline
Medical Assistant
Texas Cardiology Associates
02.2024 - Current
Medical Assistant
Texas colon & Pilonidal
01.2023 - 02.2024
Medical Assistant
Pasadena ISD Wellness Clinic
03.2022 - 02.2023
Healthcare Customer Service Representative
Medex
02.2020 - 03.2022
Medical Assistant Extern
Unic Clinic
05.2019 - 02.2020
Elderly Caregiver
Visiting Angels Home Health Care
07.2012 - 12.2016
Medical - Medical Assistant
Florida Career College
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