Skye Bittenbender
Howard City,USA
Summary
Professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Logistics Branch Manager
J&R Schugel
Grand Rapids, MI
05.2018 - 06.2024
- I cold-called new customers to increase profits through contract negotiations. Quoted potential customers on the price of freight brokerage based on current market trends.
- Resolved customer complaints related to shipping issues or delays in transit times. Created reports within TMS to track shipment progress, delivery times, and costs associated with transport.
- Researched new potential carriers for cost-saving, developed relationships with new carriers to negotiate competitive rates, and contracts for optimal pricing on services. Created reports summarizing performance metrics related to freight costs, transit times, carrier compliance.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments, in accordance with contractual agreements.
- Handled departmental scheduling and assigned tasks or projects to team members based on their experience level and skill set.
- Implemented an on-the-job training program and activities to cross-train employees on various tasks.
- Developed and managed logistics strategies to improve the efficiency of operations. Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Adjusted work methods and strategies to meet daily changing priorities and deadlines.
Supply Chain Assistant
Structural Concepts
Spring Lake, MI
03.2017 - 05.2018
- Assisted in coordinating the purchase orders and invoices for suppliers.
- Managed inventory levels and maintained accurate records of stock levels.
- Conducted regular audits to ensure compliance with company policies and procedures.
- Collaborated with other departments to improve supply chain operations efficiency.
- Monitored supplier performance metrics such as delivery times, cost savings, quality assurance, and customer satisfaction levels.
- Analyzed data from various sources to identify trends in the supply chain process.
- Performed research into new products and services offered by suppliers that could benefit the organization.
Transportation Supervisor
Bay Logistics
Spring Lake, MI
11.2014 - 03.2017
- Coordinated daily transportation operations, including scheduling and routing of drivers.
- Collaborated with other departments within the organization to ensure smooth coordination between teams.
- Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information.
- Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
- Oversaw the selection process for new drivers ensuring they met all legal requirements before hiring.
- Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
- Reviewed and verified records related to labor hours, delivery times and inventory levels.
Local Truck Driver
SpartanNash
Grand Rapids, MI
03.2011 - 11.2014
- Loaded and unloaded cargo from truck in a safe manner.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Verified contents of inventory loads against shipping papers.
- Transported goods between locations in a timely manner while obeying traffic laws.
- Managed paperwork associated with deliveries, including bills of lading, manifests, and delivery receipts.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
OTR Truck Driver
Zeitner & Sons, Inc.
Omaha, NE
09.2008 - 03.2011
- Complied with all applicable laws and regulations governing the transportation industry.
- Maintained accurate logs of working hours using electronic on-board recorder systems.
- Ensured cargo was properly secured to prevent shifting during transit.
- Planned routes, adhering to assigned delivery schedules while maintaining DOT compliance.
- Delivered products to customers' locations in a courteous and professional manner.
- Communicated effectively with customers, dispatchers, vendors, co-workers, management personnel.
Third ENG CO.
US Army
Fort Riley, KS
10.1998 - 11.1999
- Operated a variety of heavy equipment including bulldozers, backhoes, and excavators to move earth and construct foundations.
- Performed daily maintenance checks on all construction equipment prior to operation.
- Transported materials from one site to another using flatbed trucks.
- Followed safety guidelines while operating machinery and adhered to all safety regulations set forth by the company.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Education
MBA - Supply Chain Management
Michigan State University
East Lansing, MI12.2018
BBA - Logistics Management
Baker College
Flint, MI12.2011
Skills
- Transportation management systems
- Freight cost estimation
- Data analysis
- Team management
- Proficient in all Microsoft applications
- Skilled in excell spreadsheets
- Carrier negotiation
- Warehouse management
- Work delegation
- Inventory control
- Shipping and receiving
- Mentoring and training
- Shipping documentation
- Warehouse operations
- Continuous improvement
Certification
CDL class A
Assessments
- Warehouse shift leader, Proficient, 07/01/24
- Work style: Conscientiousness, Proficient, 07/01/24
- Attention to detail, Proficient, 07/01/24
- Analyzing data, Proficient, 08/01/24
- Work motivation, Proficient, 07/01/24
- Sales skills, Proficient, 07/01/24
- Customer focus & orientation, Proficient, 07/01/24
- Supervisory skills: Motivating & assessing employees, Proficient, 07/01/24
- Management & leadership skills: Impact & influence, Proficient, 07/01/24
- Spreadsheets with Microsoft Excel, Proficient, 07/01/24
Personal Information
Willing To Relocate: Anywhere
Affiliations
- Volunteer and semi annual donations for Children needs causes
- Gardner and home food preservation
- Silviculture and forest management enthusiast
Accomplishments
- Best Boss ever award from J&R Schugel team
- Thumbs up award from co-worker for assistance in bad weather conditions
- Several Standard operating procedures for logistics team
References
References available upon request.
Timeline
Logistics Branch Manager
J&R Schugel
05.2018 - 06.2024
Supply Chain Assistant
Structural Concepts
03.2017 - 05.2018
Transportation Supervisor
Bay Logistics
11.2014 - 03.2017
Local Truck Driver
SpartanNash
03.2011 - 11.2014
OTR Truck Driver
Zeitner & Sons, Inc.
09.2008 - 03.2011
Third ENG CO.
US Army
10.1998 - 11.1999
MBA - Supply Chain Management
Michigan State University
BBA - Logistics Management
Baker College
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