Skye Carroll

• Responsible for all managing all Pre-Developmental Team Program classes, coaching gymnasts and preparing gymnasts to tryout for the competitive team program. Responsible for staffing Pre-Team, Developmental Team and All- Star classes, training coaches and developing curriculum for each class.
• Office Coordinator - Responsible for setting up trial gymnastic classes, answering phone calls, maintaining and updating client records, customer service responsibilities and other clerical responsibilities including email correspondence, payments and billing.

• Provide clinical services for intake, screening, level of care assessment, and coordination with referrals to appropriate services to behavioral health clients. Conduct comprehensive needs assessments, risk assessments, and psychosocial histories of incoming clients. Collaborate with treatment team, including therapists/counselors, case managers, and prescribers, and participate in clients' ongoing assessment, diagnosis, and collateral treatment. Provide clinically appropriate treatment and utilize most appropriate evidence-based practice(s) based on clients' needs. Complete timely and accurate documentation within the electronic health record.

Managed high-volume inbound calls from customers seeking airline travel by providing flight, booking, rebooking and policy information. Resolved customer issues, assisted with reservations, connection information, cancellations and changes, while maintaining accurate records. Delivered exceptional customer service in a fast-paced environment, upholding the highest service standards to ensure repeat customers.

Responsible for purchasing, distributing and confirming of parts for Piper and Cessna Aircrafts for Delta Connection Academy, flight school. Required strong inter-office & inter-personal skills. Coordinated and organized purchases and responsible for the data entry of aircraft fleet maintenance and parts records. Reported to the Director of Maintenance.