Skye Chevere
Orlando
Summary
Dynamic healthcare professional with extensive experience excelling in patient care coordination and operational efficiency. Proven ability in data management and relationship building, enhancing patient outcomes through tailored interventions. Skilled in multitasking and optimizing schedules, ensuring seamless service delivery and high customer satisfaction.
Overview
6
6
years of professional experience
Work History
CCM/RPM Coordinator
CFP Physicians Group
11.2025 - Current
- Coordinated scheduling for patient appointments, optimizing physician availability and patient flow.
- Assisted in developing and implementing operational protocols to enhance clinic efficiency.
- Managed electronic health records, ensuring accuracy and compliance with regulatory standards.
- Collaborated with multidisciplinary teams to streamline patient care processes and improve service delivery.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Optimized patient recovery time by monitoring vital signs during post-procedure care and providing appropriate interventions as needed.
- Improved patient outcomes through diligent monitoring and timely interventions during home visits.
- Improved patient outcomes by implementing individualized treatment plans and monitoring progress.
Chronic Care Manager
Vigilance Health
08.2024 - 11.2025
- Coordinated care plans to optimize patient health outcomes and resource utilization.
- Conducted comprehensive assessments to identify patient needs and develop tailored interventions.
- Facilitated communication between multidisciplinary teams to ensure seamless care transitions.
- Monitored patient progress, adjusting care strategies as needed for continuous improvement.
- Collaborated with external partners to enhance service delivery and community health initiatives.
- Provided education and support to patients and families regarding treatment options and resources.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Communicated with healthcare providers to facilitate continuity of care.
- Arranged transportation and documented details of discharge transition plans.
Patient Care Technician
Lehigh Valley Hospital and Health Network
07.2024 - 03.2025
- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Assisted nursing team with daily patient care activities, ensuring comfort and safety.
- Maintained cleanliness and organization of patient rooms, enhancing overall hospital environment.
- Documented patient information accurately in electronic health records to support care continuity.
- Collaborated with interdisciplinary teams to optimize patient care plans and outcomes.
- Educated patients and families on procedures, fostering understanding and compliance with treatment plans.
- Implemented infection control measures effectively, contributing to enhanced patient safety standards.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
Medical Assistant
Valley Health Partners
06.2020 - 07.2024
- Assisted in patient intake and registration processes, ensuring accurate data entry.
- Supported providers by preparing examination rooms and maintaining sterile environments.
- Performed routine vital sign checks, documenting findings for clinical review.
- Scheduled patient appointments, optimizing office workflow and reducing wait times.
- Managed medical records, ensuring confidentiality and compliance with regulations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Medical Assistant Certification - Healthcare
Lincoln Technical Institute
Allentown, PA06.2020
High School Diploma - High School
Penn Foster Career School
Scranton, PA06.2019
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
- MS office
- Schedule coordination
- Document management
- Scheduling and calendar management
Timeline
CCM/RPM Coordinator
CFP Physicians Group
11.2025 - Current
Chronic Care Manager
Vigilance Health
08.2024 - 11.2025
Patient Care Technician
Lehigh Valley Hospital and Health Network
07.2024 - 03.2025
Medical Assistant
Valley Health Partners
06.2020 - 07.2024
Medical Assistant Certification - Healthcare
Lincoln Technical Institute
High School Diploma - High School
Penn Foster Career School