Skye Felty
Hamitlon,USA
Summary
A Conscientious and professional customer service worker with extensive experience in Assisted customers with questions or issues and escalated issues as needed. Collaborated with other team members on various projects and customer issues.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
2
2
years of professional experience
Work History
Office Worker
Oxford Family Vision Care
Oxford, OH
06.2024 - 03.2025
- Managed front desk operations such as answering phones and responding to emails.
- Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
- Maintained records management system to process personnel information and produce reports.
- Assisted back office patient processes to reduce office wait times.
Bartender
Loris Roadhouse
West Chester, OH
06.2023 - 06.2024
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Stocked ice bins and coolers as needed throughout shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
MCR
Premier Health
Springboro, OH
05.2024 - 06.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
New Miami
05.2017
Skills
- Critical thinking
- Teamwork
- Verbal Communication
- Dependable and Responsible
- Conflict Resolution
Personal Information
- Age: 24
- Title: FRONT DESK RECEPTIONIST
Languages
Average, Advanced
Timeline
Office Worker
Oxford Family Vision Care
06.2024 - 03.2025
MCR
Premier Health
05.2024 - 06.2024
Bartender
Loris Roadhouse
06.2023 - 06.2024
New Miami
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