Samantha (Skye) Mandel
Fairbanks,AK
Summary
Customer-focused professional with diverse experience in customer service and entrepreneurship. Accomplished vocalist skilled in various musical styles and techniques, with a commitment to delivering exceptional performances. Recognized for collaboration and reliability, with a strong emphasis on achieving results and enhancing team performance.
Overview
22
22
years of professional experience
1
1
Language
Work History
Vocalist and Entrepeneur
Self-employeed
Multiple States
01.2005 - Current
- Developed unique vocal techniques that elevated performance quality and boosted audience engagement.
- Collaborated with producers and musicians to create diverse musical arrangements, enriching live performance experiences.
- Designed promotional materials to effectively market performances through social media platforms.
- Studied vocal techniques for 21 years to enhance skills and performance.
- Engaged in 20 years of performances, showcasing diverse musical styles.
- Recorded music professionally for 19 years in various studios.
- Analyzed audience feedback to refine performance strategies, resulting in improved overall show quality.
- Received positive feedback from professional/touring musicians and bands as well as listeners.
- Consistently maintained vocal health through proper technique, warm-up routines, and self-care practices.
- Strengthened stage presence with ongoing training in acting, dance, and movement techniques.
- Contributed to songwriting processes by composing lyrics and melodies for original music projects.
E-Commerce Fulfillment
Lime Biscuit Creative
Carrollton, GA
03.2022 - 07.2024
- Packaged and shipped online orders for multiple businesses, ensuring timely delivery and accuracy
- Supported customer satisfaction initiatives by consistently meeting or exceeding established deadlines for order fulfillment.
- Enhanced warehouse organization, enabling easier access to items and faster orderr fulfillmentfillmentfillmentfillment.
- Expedited order fulfillment by closely monitoring inventory levels and coordinating with suppliers.
Customer Service Representative and Pharmacy Technician
CVS Pharmacy
01.2022 - 02.2023
- Counted and bottled medication
- Filled online orders, retrieved packages for customers, finalized passport photos
- Organized and arranged products throughout store
- Counted medication accurately and bottled it for dispensing
- Organize and arrange product across the store
Food Service Shift Lead
Speedway
08.2019 - 12.2021
- Supported café manager and led team during manager's absence
- Prepare orders for customers in a timely manner
- Maintained cleanliness of food prep area and equipment to ensure food safety standards.
Team Member
McDonald's
11.2014 - 07.2019
- Processed high-volume transactions for customers with specific and unique orders
- Collaborated with team on food line to efficiently prepare customer orders
- Ensured store met hygiene standards by cleaning and maintaining customer area and kitchen
Education
High School Diploma -
Marine City High School
Marine City, MI05-2015
Skills
- Pitch accuracy
- Vocal control
- Audience engagement
- Recording studio experience
- Pitch control
- Vocal technique
- Verbal Communication
- Live performance techniques
- Vocal range
- Microsoft Office Suite
- Performance analytics
- Digital marketing
Languages
English
Native or Bilingual
Timeline
E-Commerce Fulfillment
Lime Biscuit Creative
03.2022 - 07.2024
Customer Service Representative and Pharmacy Technician
CVS Pharmacy
01.2022 - 02.2023
Food Service Shift Lead
Speedway
08.2019 - 12.2021
Team Member
McDonald's
11.2014 - 07.2019
Vocalist and Entrepeneur
Self-employeed
01.2005 - Current
High School Diploma -
Marine City High School