Skye Mirandon-Hunter
Carlsbad,CA
Summary
Dynamic professional with a proven track record at Pannikin Coffee & Tea, excelling in customer engagement and team mentorship. Skilled in digital design and social media management, I effectively enhanced brand visibility and customer loyalty. Adept at fostering collaborative environments, I bring creativity and strong communication skills to every project.
Overview
6
6
years of professional experience
Work History
Lead Retail Associate
Pannikin Coffee & Tea
12.2023 - Current
- Assisted customers with coffee, tea, and merchandise selection and inquiries to enhance the shopping experience.
- Operated the point-of-sale system efficiently for accurate transactions.
- Assisted with the implementation and use of the loyalty point system.
- Maintained store cleanliness and organization to create inviting environment.
- Assisted with the organization and curation of merchandise and seasonal displays to optimize product visibility.
- Mentored and trained new associates, fostering a strong team environment focused on delivering excellent customer service.
Gallery Intern
Reed Van Brunschot
01.2024 - 05.2024
- Assisted with gallery exhibition curation and setup.
- Communicated and coordinated with artists for artwork drop-off and handling.
- Designed promotional flyers and posters, advertising the exhibition.
- Edited video artwork submissions.
- Assisted in the Themes and Materials class with a resin workshop.
- Participated in art-making, critiques, and applied for calls for art.
Undergraduate Student Intern
CSUSM
01.2023 - 12.2023
- Work with faculty and students to incorporate extended reality programming into Digital Drawing classes.
- Act as a student assistant in an Advanced Web Art class to help incorporate Augmented Reality using Three.js into the curriculum.
- Research information about new VR, AR, AI, and other means of extended reality technology.
- Collaborated with faculty to prepare educational materials and resources for students.
Animal Care Technician
Helen Woodward Animal Center
08.2021 - 12.2023
- Educate upwards of 20 prospective adopters about new pet care, and facilitate a meet and greet.
- Act as a liaison for pet media interactions through a network of social media groups and news outlets.
- Work together with a team of 15 to clean, feed, and care for pets waiting for adoption.
- Trained four new hires on animal handling and cleaning.
Customer Service Representative
Helen Woodward Animal Center
12.2019 - 08.2021
- Operated financial logistics through Salesforce, Google Sheets, Microsoft Word, and Microsoft Excel.
- Maintained efficient communication with upwards of 50 clients per day through email, telephone, and in-person meetings.
- Provided high-quality customer service to the adoptions department clients and visitors.
- Trained five new hires on adoption and application processes.
- Resolved customer inquiries regarding animal adoption processes and services.
- Educated clients on pet care, training, and behavioral resources available at the center.
Education
Bachelor of Arts - Communication, Art, Media And Design
California State University San Marcos
San Marcos, CA05-2024
Skills
Crypto: Web3, DeFi, NFTs, Ethereum
Digital Design: Procreate, Fresco, Illustrator, Aero, Photoshop, Etc, Canva
Google: Drive, Docs, Slides, sheets, Analytics, Sites, etc
Microsoft: Word, Powerpoint, Excel, Slides, OneDrive, Teams, etc
Social Media: TikTok, Youtube, Facebook-Meta, Instagram, Twitter, LinkedIn
Web Design: Squarespace, Wix, GoDaddy
- Critical thinking
- Customer relations
- Complaint handling
- Product knowledge
- Staff training
- Detail Oriented
Languages
American Sign Language
Limited Working
Timeline
Gallery Intern
Reed Van Brunschot
01.2024 - 05.2024
Lead Retail Associate
Pannikin Coffee & Tea
12.2023 - Current
Undergraduate Student Intern
CSUSM
01.2023 - 12.2023
Animal Care Technician
Helen Woodward Animal Center
08.2021 - 12.2023
Customer Service Representative
Helen Woodward Animal Center
12.2019 - 08.2021
Bachelor of Arts - Communication, Art, Media And Design
California State University San Marcos