Summary
Overview
Work History
Education
Skills
Timeline
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SKYE OXBERGER

Peoria,AZ

Summary

Strategic transformation leader with 8+ years of experience supporting executive leaders in driving business-critical initiatives, aligning cross-functional teams, and optimizing organizational communication and performance. Trusted partner to C-suite leaders, skilled in managing business transformation programs, facilitating strategic planning, and leading special projects from concept to execution. Brings high emotional intelligence, operational excellence, and a people-first approach to complex change environments.

Overview

9
9
years of professional experience

Work History

Director of Operations

Loud Rumor | GSD Land Investors
Peoria, AZ
12.2023 - 03.2025
  • Acted as a strategic advisor to the CEO, enabling high-priority decision-making by aligning executive goals with cross-functional execution and business transformation planning.
  • Reduced operational costs by 15% in Q2 2024 through renegotiation of vendor contracts and implementation of SLA performance tracking systems.
  • Launched a new business unit within 60 days, building SOPs, hiring frameworks, and onboarding processes to scale operations 5x by Q1 2025.
  • Introduced automation tools that eliminated 80% of repetitive tasks, saving over 25 hours/week and increasing executive bandwidth by 70%.
  • Created real-time transformation dashboards to monitor initiative progress, report KPI shifts, and align quarterly planning with business objectives.
  • Facilitated weekly leadership meetings, prepared strategic decks, and documented outcomes to improve execution accountability across 3 departments.
  • Oversaw national market expansion efforts, launching 3 regional campaigns within 90 days, including hiring, training, and operations setup.

Founder | Strategic Operations Consultant

Virtual Luminary
Peoria, AZ
01.2023 - 12.2023
  • Advised executive teams across healthcare, real estate, and professional services on transformation strategy and operations, delivering cost savings of 50% within 6 months.
  • Built internal reporting systems and SOP libraries that improved client team productivity by 35% within 90 days.
  • Designed and deployed AHT and staffing models, resulting in a 30% improvement in support response times across 3 client organizations.
  • Developed strategic planning toolkits for founders, enabling clearer goal tracking and improved operational oversight in fast-growth environments.
  • Led internal communications revamps, including leadership briefings and action plans, increasing employee engagement scores by 25%.

Director of Operations

Private Ventures
Scottsdale, AZ
09.2021 - 01.2023
  • Directed operations across 3 startups, overseeing budgets, CRM systems, and vendor relationships valued at $1.2M annually.
  • Implemented agile project management workflows, reducing project cycle times by 40% within 4 months.
  • Negotiated and restructured vendor agreements, saving 30% in annual overhead while improving service quality.
  • Built financial models and pricing structures that supported scalable revenue growth across e-commerce and service-based teams.
  • Enhanced reporting visibility for founders through dynamic dashboards and quarterly KPI reviews.

Sales & Operations Management Specialist

USAA
Phoenix, AZ
12.2015 - 09.2021
  • Led compliance training initiatives reaching 800+ employees across 3 business units, reducing regulatory errors by 98% within 12 months.
  • Increased P&C sales performance by 35% through implementation of coaching programs, peer mentorship, and process redesign.
  • Chaired DEIB initiatives through PEAK, mentoring 30+ employees and supporting inclusive leadership development over a 3-year span.
  • Redesigned AHT reporting and performance dashboards, improving manager visibility into resource efficiency and service outcomes.
  • Facilitated cross-departmental collaboration to achieve business goals.
  • Fostered an environment of continuous improvement, encouraging innovation and efficiency.

Education

Bachelor of Arts - Education

Arizona State University
Glendale, AZ
01.2015

Skills

  • Executive collaboration
  • Business transformation
  • Strategic planning
  • Organizational communication
  • Process optimization
  • Project leadership
  • Vendor and partner relations
  • Budget management
  • DEIB and culture alignment
  • Meeting facilitation
  • Executive reporting
  • Cross-functional execution
  • Process optimization
  • Problem-solving aptitude

Timeline

Director of Operations

Loud Rumor | GSD Land Investors
12.2023 - 03.2025

Founder | Strategic Operations Consultant

Virtual Luminary
01.2023 - 12.2023

Director of Operations

Private Ventures
09.2021 - 01.2023

Sales & Operations Management Specialist

USAA
12.2015 - 09.2021

Bachelor of Arts - Education

Arizona State University

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