Dedicated Back of House Team Member with strong skills in food safety and customer service. Proven ability to work collaboratively in fast-paced environments, ensuring high-quality food preparation and timely service.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Back of House Team Member
Chick-fil-A
Midland
12.2025 - 01.2026
Prepared food items according to Chick-fil-A quality and safety standards.
Operated kitchen equipment safely while adhering to operational guidelines.
Stocked supplies and ingredients to ensure efficient workflow during service.
Communicated effectively with front-of-house staff to coordinate orders smoothly.
Executed daily cleaning tasks to uphold a sanitary work environment.
Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
Ensured compliance with health and safety regulations within the kitchen environment.
Stocked kitchen with necessary supplies, such as food items and cleaning products.
Segregated and removed trash and garbage to place in designated containers.
Cashier
Zippy J's
Kilgore
08.2025 - 10.2025
Handled cash transactions accurately and efficiently during busy shifts.
Provided excellent customer service by addressing inquiries and resolving issues.
Maintained cleanliness and organization of checkout area throughout the day.
Collaborated with team members to ensure smooth store operations during peak hours.
Engaged customers with friendly conversation to enhance shopping experience.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Delivered high level of customer service to patrons using active listening and engagement skills.
Processed sales transactions to prevent long customer wait times.
Learned roles of other departments to provide coverage and keep store operational.
Followed company security procedures for handling large sums of money.
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Helped with purchases and signed customers up for rewards program.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Discounted purchases by scanning and redeeming coupons.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Maintained work area and kept cash drawer organized.
Offered customers carry-out service at completion of transaction.
patient food host
Good Shepherd Hospital
Longview
12.2023 - 03.2025
Monitored guest needs and provided prompt service adjustments.
Collaborated with kitchen staff to ensure timely meal preparation.
Responded to customer inquiries with helpful information and support.
Maintained knowledge of menu items to assist guests with selections.
Resolved guest complaints in a professional manner.
Greeted guests in a friendly and professional manner.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked with cross-functional teams to achieve goals.