Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skye Saunders

D’Iberville

Summary

Dynamic and personable professional with a proven track record in delivering exceptional customer service and fostering positive interactions. Expertise in product merchandising and point-of-sale systems, supported by a strong foundation in food safety and order taking along with cash handling within fast-paced casino environments. Skilled in automotive ticket writing and accurately totaling repair costs, ensuring seamless transactions and satisfied customers. Dedicated to continuous learning and improvement, consistently striving to enhance knowledge across all operational aspects to provide outstanding service.

Overview

3
3
years of professional experience

Work History

Sales Associate

Spencer’s
11.2023 - 06.2024
  • Stocking
  • Inventory
  • Greeting customers
  • Ringing up customers
  • Putting up shipment every Wednesday
  • Reorganizing and restocking shelves
  • Counting out cash back to customers
  • Putting together online pick up orders
  • Counting down drawer at the end of night for next morning bank deposit
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Assisted customers by answering questions and fulfilling requests.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.

Player Services Cashier

Treasure Bay Casino
09.2023 - 11.2023
  • Counted bank bag
  • Made player member cards
  • Counted cash back winnings
  • Counted chips
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Processed various cash transactions and answered gaming customer questions.
  • Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.

Customer Service Advisor

Aamco
02.2022 - 07.2022
  • Opened the business
  • Closed the business
  • Wrote repair order tickets
  • Entered customer information into system
  • Answered phone calls/made appointments
  • Worked with car warranties
  • Ordered parts for car repairs
  • Totaled up cost of labor and parts for total repair cost
  • Cashed out customers repairs
  • Entered parts and labor into correct customers sheet in system
  • Counted down drawer at end of shift for bank deposit

Cashier

Homegoods
12.2021 - 02.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Reorganized the shelves.
  • Put go backs back at the end of shift.
  • Scanned and processed inventory.

Server

Newk’s Eatery
08.2021 - 12.2021
  • Entered customers orders into POS system.
  • Ran the food to correct table.
  • Bussed and cleaned the tables once guests had left.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Stocked and restocked the round table and drink area for guests.
  • Greeted new customers and discussed specials.
  • Managed cash and card transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Answered the phone, taking ToGo orders over the phone.
  • Putting together ToGo orders for pick up.
  • Finished assigned end of shift and closing chores.

Education

High School Diploma -

Stanford Christian Academy
Semmes, AL
05-2020

Skills

  • Customer service
  • Time management
  • Cash handling
  • Store opening and closing
  • POS system operation
  • Upselling
  • Data Entry
  • Safe food handling
  • Food running
  • Cash drawer balancing
  • Casino regulations
  • Cage security
  • Warranty processing
  • Estimating costs
  • Appointment scheduling
  • Teamwork and collaboration
  • Retail sales

Timeline

Sales Associate

Spencer’s
11.2023 - 06.2024

Player Services Cashier

Treasure Bay Casino
09.2023 - 11.2023

Customer Service Advisor

Aamco
02.2022 - 07.2022

Cashier

Homegoods
12.2021 - 02.2022

Server

Newk’s Eatery
08.2021 - 12.2021

High School Diploma -

Stanford Christian Academy

Similar Profiles

CREATE PROFILE