Summary
Overview
Work History
Education
Skills
Timeline
Generic

SKYE SIMPSON

Hilliard

Summary

Customer Service Order Specialist for 2.5 years. Detail oriented, energetic, reliable, and self-motivated. Always willing to learn more and take on additional tasks and challenges to help out the department.

Overview

2025
2025
years of professional experience

Work History

Shift Manager

Skyline Chili
Hilliard, OH
  • Enhanced morale and boosted productivity through employ training, coaching and assignments
  • Handled customer complaints, questions and inquiries
  • Managed cash and made bank deposits
  • Counted out cash drawers at end of each shift and logged profits into computer system
  • Managed inventory and ordered new products
  • Cross-trained in every store role to maximize operational knowledge
  • Helped employees accomplish tasks during peak periods
  • Conducted interviews with new applicants

Trainer

Culver's Restaurant
Hilliard, OH
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks
  • Monitored training effectiveness through observation and metrics analysis
  • Notified stakeholders regarding behavioral concerns, attendance tracking and additional pertinent information relating to achievement of effective training

Customer Service Order Specialist II

Kimball Midwest
07.2022 - Current
  • Processed labels for the warehouse, corrected orders in the maintenance queue, and assisted with pending inventory before it was automated.
  • Learned the nightly process to cover for Gustavo when needed.
  • Learned and took over the Open Orders Report for Sandra.
  • Typed up the label printing process multiple times to assist with training new hires, as well as trained multiple people on the process.
  • Assisted with processing promotional orders for the Torq CB pre-sale.

Education

High School Diploma -

Hilliard Bradley High School

Skills

  • Interpersonal Skills
  • Flexible Schedule
  • Computer Knowledge and Skills
  • Microsoft and Systems Knowledge
  • Mentoring and Training
  • Can Handle Conflict and Confrontation
  • Decision Making
  • Able to Multitask and Work at a Fast Pace
  • Verbal and Written Communication Skills
  • Organization Skills

Timeline

Customer Service Order Specialist II

Kimball Midwest
07.2022 - Current

Shift Manager

Skyline Chili

Trainer

Culver's Restaurant

High School Diploma -

Hilliard Bradley High School
SKYE SIMPSON