Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skye Sorenson

Ocoee,FL

Summary

Proven customer service expert with a track record of excellence at Publix, where I enhanced customer satisfaction through diligent assistance and impeccable cash handling accuracy. Leveraged strong work ethic and empathy to build lasting customer relationships, significantly contributing to repeat business. Mastered customer relations and basic math, ensuring secure and efficient transactions.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Volunteer

Multiple

• Volunteered for the Special Olympics where I helped the function run smoothly. I managed the players in a section and ensured that all players were content.

• Volunteered for multiple events yearly supporting the Wounded Officers with catering company.

• Volunteered for the local fire department, yearly: Installing fire alarms, open house events, Operation Santa (collecting toys & passing out candy)

• Volunteered for local churches, feeding the needy, assembling bunk beds for children in need, yearly shoeboxes.

Cashier

Publix
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Catering Assistant

Jessie Taylor’s Catering
01.2021 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.

Education

Advanced Esthetician - Advanced Esthetician

Orange Technical College
Ocoee, FL
01.2025 - 06.2025

High School Diploma -

Legacy High
Winter Garden, FL
08.2020 - 05.2024

Cosmetology License - Cosmetology

Orange Technical College
Ocoee, FL
08.2025 - Current

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Customer service excellence
  • Customer Relations
  • Basic Math Competence

Timeline

Cosmetology License - Cosmetology

Orange Technical College
08.2025 - Current

Advanced Esthetician - Advanced Esthetician

Orange Technical College
01.2025 - 06.2025

Cashier

Publix
09.2023 - Current

Catering Assistant

Jessie Taylor’s Catering
01.2021 - Current

High School Diploma -

Legacy High
08.2020 - 05.2024

Volunteer

Multiple
Skye Sorenson