Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Teacher
Williamsburg Child Care Center
Williamsburg
03.2025 - Current
Collaborated with parents to support children's development and progress.
Implemented classroom management strategies to maintain a positive environment.
Facilitated group activities that promoted teamwork and social skills.
Maintained secure and disciplined classroom to provide positive learning environment.
Implemented appropriate disciplinary actions when necessary while ensuring compliance with school policies and procedures.
Supervised students throughout day, both in classroom and outside during breaks.
Paraprofessional
Colfax Mingo Jr. Sr. High School
Colfax
01.2025 - 03.2025
Support students' learning through engagement and tailored material adaptations.
Enhance classroom focus by minimizing disruptions and ensuring safety.
Provide caregiving and personal assistance to foster student development.
Implement specialized learning techniques for special needs students, providing essential classroom support while adapting materials to accommodate individual developmental requirements.
Monitor classroom environment to minimize disruptions while delivering personalized physical care assistance and maintaining safety protocols for special education students.
Foster student development through encouraging learning engagement, providing compassionate caregiving support, and creating a positive educational atmosphere for special needs children.
Drive student success through effective classroom management techniques, targeted educational support, and personalized assistance strategies that address unique developmental needs.
Stocker
Walmart
Pella
09.2024 - 11.2024
Stocked shelves efficiently, enhancing product visibility and availability.
Assisted customers with inquiries, improving their shopping experience.
Utilized inventory management skills to maintain an organized backroom.
Resolved stock discrepancies, ensuring accurate product placement.
Contributed to a collaborative team environment, supporting store operations.
Stocker
Walmart
Newton
06.2024 - 09.2024
Stocked shelves efficiently, enhancing product visibility and availability.
Assisted customers with inquiries, improving their shopping experience.
Utilized inventory management skills to maintain an organized backroom.
Resolved stock discrepancies, ensuring accurate product placement.
Contributed to a collaborative team environment, supporting store operations.
Applied industrial paint finishes to farm equipment using specialized techniques, ensuring adherence to quality standards and durability requirements.
Implemented efficient paint application methods for complex farm equipment components, balancing speed with consistent quality finish.
Assessed equipment surfaces to determine appropriate preparation techniques and paint formulations, ensuring optimal adhesion and longevity.
Order Picker
Amazon
Bondurant
06.2023 - 01.2024
Picked and packed orders efficiently, enhancing workflow and reducing errors.
Collaborated with the team to maintain stock accuracy, ensuring timely order fulfillment.
Utilized inventory management systems to track and organize products, improving efficiency.
Resolved order discrepancies swiftly, minimizing delays and enhancing customer satisfaction.
Embraced challenging physical demands while maintaining a positive attitude, consistently meeting tight deadlines and adapting to fluctuating order volumes.
Identified and implemented time-saving picking strategies that streamlined workflows, reducing processing time while maintaining quality standards.
Customer Service Representative and Billing Clerk
Old Dominion Freight Line
Ankeny
02.2022 - 08.2023
Managed customer inquiries, resolved billing issues, and enhanced client satisfaction.
Processed invoices, ensured accuracy, and improved billing efficiency.
Managed high-volume customer inquiries about accounts and shipments while coordinating deliveries and pickups, ensuring proper trailer allocation and maintaining accurate documentation for billing.
Processed bill of ladings and delivery receipts with meticulous attention to detail, supporting billing department operations while handling P&D driver check-ins and maintaining customer communication channels.
Analyzed customer needs to determine appropriate trailer requirements for pickups, while efficiently managing inbound calls and systematically organizing shipment documentation for billing accuracy.
Facilitated seamless logistics operations by bridging communication between customers, drivers, and billing departments through effective call management and precise documentation handling.
Customer Service Representative
Mom’s Meals
Ankeny
08.2020 - 02.2022
Resolved customer inquiries, enhancing satisfaction and retention.
Collaborated with the team to streamline service processes.
Analyzed feedback to refine service delivery strategies.
Implemented solutions, achieving measurable service improvements.
Managed high-volume customer inquiries at Mom's Meals, resolving complex issues and maintaining service standards that enhanced customer retention and satisfaction.
Provided compassionate support to clients with diverse needs, ensuring accurate meal delivery information while building strong relationships with both customers and team members.
Meticulously documented customer interactions, tracked order modifications, and verified delivery details to prevent errors and improve the overall customer experience.
Warehouse Worker
Mom’s Meals
Ankeny
05.2020 - 08.2020
Managed inventory to ensure timely order fulfillment, enhancing efficiency and accuracy.
Implemented safety protocols to maintain a secure working environment.
Efficiently processed shipping labels, stacked palletized boxes, executed meal selection protocols, and identified damaged inventory at Mom's Meals, enhancing warehouse throughput and quality control standards.
Meticulously applied shipping labels, organized box stacking on pallets, precisely selected meal components, and diligently identified compromised packaging to maintain quality standards.
Systematically managed shipping label application, optimized pallet stacking configurations, implemented accurate meal selection processes, and conducted quality assurance inspections for damaged packaging.
Paraprofessional
PCM High School
Monroe
10.2019 - 05.2020
Support students' learning through engagement and tailored material adaptations.
Enhance classroom focus by minimizing disruptions and ensuring safety.
Provide caregiving and personal assistance to foster student development.
Implement specialized learning techniques for special needs students, providing essential classroom support while adapting materials to accommodate individual developmental requirements.
Monitor classroom environment to minimize disruptions while delivering personalized physical care assistance and maintaining safety protocols for special education students.
Foster student development through encouraging learning engagement, providing compassionate caregiving support, and creating a positive educational atmosphere for special needs children.
Drive student success through effective classroom management techniques, targeted educational support, and personalized assistance strategies that address unique developmental needs.
Order Picker
Lowe’s
Altoona
06.2019 - 10.2019
Picked and packed orders efficiently, ensuring timely delivery and customer satisfaction.
Maintained inventory accuracy, reducing discrepancies and enhancing stock management.
Addressed and resolved order issues, minimizing delays and enhancing service quality.
Efficiently processed online orders, managed inventory tracking systems, and provided exceptional customer service while assisting with product inquiries and heavy item loading.
Executed timely online order fulfillment, maintained accurate inventory records, and engaged with customers to address product questions while supporting merchandise loading.
Order Picker
Walmart
Ankeny
06.2019 - 10.2019
Coordinated online grocery orders, enhancing efficiency and customer satisfaction.
Fulfilled online grocery orders with precision, and provided store navigation assistance to enhance shopping experience.
Meticulously selected grocery items for online orders, efficiently managed curbside loading operations, and served as an in-store product locator resource.
Supported e-commerce operations by processing online grocery selections, and offering product location guidance.
Delivered exceptional customer service through accurate order picking.
Cashier
Hy-Vee
Newton
06.2014 - 01.2019
Processed transactions efficiently, enhancing customer satisfaction and reducing wait times.
Managed cash register with accuracy, ensuring precise daily financial reporting.
Assisted in training new staff.
Streamlined checkout processes, resulting in reduced customer wait times and increased transaction volume during peak hours.
Resolved customer inquiries and concerns at point-of-sale, turning potential issues into opportunities for enhanced customer loyalty.
Early Childhood Educator at Haines City Child Development Center & Helpful Hands Child CareEarly Childhood Educator at Haines City Child Development Center & Helpful Hands Child Care