Skye Womack
Waterbury
Summary
Dynamic professional with extensive experience in customer service and youth support. Skilled in Applied Behavior Analysis and trauma-informed care, I excel in fostering social skills development and ensuring client satisfaction. I’ve proven my ability to enhance operational efficiency and maintain high standards in fast-paced environments. A hardworking individual who loves to gain new experiences and essentially work their way up in the industry. Excellent customer service, an even better professional attitude, and fast learner!
Overview
11
11
years of professional experience
1
1
Certification
Work History
Camp Counselor
Unique & Unified
Bridgeport
07.2015 - 08.2018
- Worked at this camp for 3 consecutive summers.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor
Cashier / In-store Shopper
Stop and Shop
Fairfield, CT
06.2018 - 01.2022
- Learned how to work in other departments to provide help when needed
- Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns. - Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Developed and actualized customer service initiatives to decrease wait times.
- Assistant to Head of Customer Service
Manage 100+ customers per day - Personal in-store shopping for customers.
Temp. Front Desk Associate
Doubletree By Hilton Hotel
Norwalk, CT
08.2021 - 09.2021
- Oversaw guest registration and departure processes, ensuring efficiency and satisfaction.
- Coordinated incoming and outgoing phone calls to ensure timely responses and service delivery.
- Coordinated and organized paperwork to enhance workflow efficiency.
- Achieved high customer satisfaction ratings through effective resolution of service issues.
Food Service
Sodexo Food Service
New Haven, CT
08.2021 - 02.2023
- Managed food serving and preparation operations to maintain high standards of quality and customer satisfaction.
- Utilized cleaning supplies to ensure compliance with established safety protocols, maintaining a safe environment.
Resident Advisor
Youth Continuum
East Haven, CT
02.2023 - 06.2025
- Provided direct care and supervision to a diverse group of residential youth, ensuring their safety and well-being
- Developed and implemented individualized treatment plans for each resident, addressing their specific needs and goals
- Facilitated therapeutic group activities to promote social skills development, conflict resolution, and emotional regulation
- Maintained accurate documentation of residents' progress, behaviors, incidents, and interventions in accordance with agency policies
- Supported residents in daily living activities such as meal planning/preparation, personal hygiene routines, and medication management
- Provided crisis intervention services during emergencies or escalated situations to ensure the safety of residents and staff members
- Participated in regular staff meetings and trainings to enhance knowledge of best practices in youth counseling and trauma-informed care
Registered Behavior Technician
InBloom Autism Services
New Britain, CT
03.2025 - Current
- Provided direct one-on-one therapy to individuals with autism spectrum disorder (ASD) using evidence-based Applied Behavior Analysis (ABA) techniques
- Collected data on client progress during therapy sessions, ensuring accurate measurement of behavioral goals and objectives
- Implemented strategies for promoting generalization and maintenance of skills across different settings and people
- Maintained regular communication with parents/caregivers regarding progress updates, challenges, and recommendations for home-based interventions
Education
Bachelor of Arts - Psychology
Southern Connecticut State University
New Haven, CT05.2023
Skills
- CPR
- Food Service
- Cashier
- In-Store Shopping
- Trauma Care Informed
- Applied behavior analysis
- Social skills development
- Discrete trial training
- Token economy systems
- Record Keeping
Certification
- RBT
- CPR
Timeline
Registered Behavior Technician
InBloom Autism Services
03.2025 - Current
Resident Advisor
Youth Continuum
02.2023 - 06.2025
Temp. Front Desk Associate
Doubletree By Hilton Hotel
08.2021 - 09.2021
Food Service
Sodexo Food Service
08.2021 - 02.2023
Cashier / In-store Shopper
Stop and Shop
06.2018 - 01.2022
Camp Counselor
Unique & Unified
07.2015 - 08.2018
Bachelor of Arts - Psychology
Southern Connecticut State University