Summary
Overview
Work History
Education
Skills
Timeline
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Skye Aoi Nagata

Honolulu,Hawaii

Summary

Seeking a job opportunity where I can gain experience in the workforce while using my customer service skills.

Overview

2
2
years of professional experience

Work History

Cafe Staff Member

Nanas Green Tea
07.2023 - Current
  • Enhanced customer satisfaction by delivering prompt and courteous service in a fast-paced cafe environment.
  • Increased overall efficiency by maintaining a well-organized and clean work area, ensuring smooth operations during peak hours.
  • Contributed to the cafe''s positive atmosphere by fostering strong relationships with coworkers and providing exceptional customer service.
  • Assisted in increasing daily sales through upselling menu items and making personalized recommendations based on customer preferences.
  • Supported team members by cross-training in multiple roles, resulting in improved flexibility and coverage during staff shortages.
  • Assisted in training new hires which contributed to the development of a skilled, cohesive team.
  • Demonstrated a strong work ethic by consistently arriving on time, volunteering for additional shifts, and maintaining a positive attitude even during challenging situations.

Student

Self - Pop Up Shop
12.2022 - 02.2023
  • Sold handmade items I made such as necklaces, phone charms, and drawstring bags that I sewed.
  • Had multiple "pop-up shops" at retail stores
  • Fabricated pieces by hand and using specialized equipment.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash by handling cash and counting change.
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.

Education

High School Diploma -

Kalani High School
Honolulu, HI
05.2023

Skills

  • Japanese Language: able to speak, write, and read some japanese
  • Able to use a sewing machine and sew craft items as well as garments
  • Dancing -12 years of experience with hip hop, jazz, and contemporary

Timeline

Cafe Staff Member

Nanas Green Tea
07.2023 - Current

Student

Self - Pop Up Shop
12.2022 - 02.2023

High School Diploma -

Kalani High School

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Skye Aoi Nagata