Skyla Bruno
Boca Raton,FL
Summary
Proven in enhancing customer satisfaction and team performance at Palm Beach County, Excel in cash handling and customer service. Demonstrated ability to multitask and communicate effectively, dedicated to resolving issues, answering customer questions and ringing up customers. Friendly and reliable offering unmatched customer service and workplace focus with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Pool Cashier Customer Service Representative
Palm Beach County
03.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions and maintaining accurate cash handling.
- Facilitated communication between guests and different departments within the organization for seamless service provision.
- Contributed to a safe environment by monitoring guest behavior and reporting any concerns to management.
- Assisted in training new cashiers, resulting in improved team performance and consistency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained updated knowledge of pricing, discounts, and pool policies to provide accurate information to guests.
Pet Sitter
Steve And Sharon Benedict
09.2020 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Increased client retention rate through excellent communication skills and genuine love for animals.
Education
Pre-Business
Florida Atlantic University
Boca Raton, FL2028
High School Diploma -
Park Vista Community High School
Lake Worth, FL05.2024
Skills
- Customer Service
- Patience and Tolerance
- Multitasking proficiency
- Cash handling expertise
- Cash Register Maintenance
- POS System Operation
- Customer Assistance
- Time management skills
- Written and verbal communication
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Pool Cashier Customer Service Representative
Palm Beach County
03.2023 - Current
Pet Sitter
Steve And Sharon Benedict
09.2020 - Current
Pre-Business
Florida Atlantic University
High School Diploma -
Park Vista Community High School
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