Skyla Dominguez
Westtown,NY
Summary
Reliable Customer Service Agent Assistant known for high productivity and efficient task completion. Skilled in client communication, issue resolution, and data entry, ensuring smooth operational flow. Excel in empathy, active listening, and time management to enhance customer satisfaction and team collaboration.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Social Media Manager
Self Employment
Remote
03.2023 - 10.2026
- Oversaw social media for clothing shop, creating posts, engaging with followers, and responding to comments to build brand presence
- Managed social media for influencer, posting videos and responding to comments to enhance audience interaction
- Increased audience engagement by maintaining consistent content and promptly interacting with followers
Independent E-Commerce Seller
self employed
Westtown, NY
06.2022 - 09.2026
- Sourced and sold clothing online, created listings, set prices, and managed inventory to maximize sales
- Tracked sales data to inform inventory management and pricing strategies, enhancing profitability
- Communicated with buyers to address inquiries, negotiate prices, and resolve issues, improving customer satisfaction
- Handled payments, packaging, and shipping to ensure orders arrived on time
Babysitter
Private Family Home
Westtown, NY
06.2022 - 09.2026
- Cared for children ages [0–10], providing nutritious meals, structured routines, and facilitating smooth bedtimes
- Planned engaging, age-appropriate activities that fostered learning and development
- Ensured children's safety and calmness through vigilant supervision, effective communication with parents, and conflict resolution
- Delivered dependable care for families, providing timely support and peace of mind
Cashier
Ralph's 5 Star Mini Market
Queens, NY
06.2025 - 09.2025
- Greeted customers and processed purchases at checkout counter.
- Operated cash register, managed phone calls, processed food orders, assisted with lottery purchases, and supported daily operations to enhance customer service.
- Operated point-of-sale system for Ralph's 5 Star Mini Market transactions.
- Balanced cash drawer at end of shift, ensuring accuracy and reconciling receipts to maintain financial integrity.
Education
High school diploma -
Minisink Valley High School
Town of Wawayanda, NY06-2025
Skills
- Analytics reporting
- Copywriting
- Organizational skills
- Time management
- Attention to detail
- Social media engagement
- Written communication
- Critical thinking
- Communication skills
- Sales analysis
- Data analysis and entry
- Content creation
- Microsoft Excel expertise
- Spreadsheet accuracy
- Brand messaging
- Problem solving
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Cashier
Ralph's 5 Star Mini Market
06.2025 - 09.2025
Social Media Manager
Self Employment
03.2023 - 10.2026
Independent E-Commerce Seller
self employed
06.2022 - 09.2026
Babysitter
Private Family Home
06.2022 - 09.2026
High school diploma -
Minisink Valley High School