Jayla Wigenton
Dallas
Summary
Customer service professional with a strong work ethic and integrity, honed at Walgreens. Proven ability to resolve inquiries and enhance customer satisfaction through effective communication and empathy. Skilled in point-of-sale systems and maintaining organized environments, contributing to improved store operations and patient care in previous roles.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Cashier
Walgreens
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with inquiries, ensuring high-quality service.
- Collaborated with team members to improve store operations.
Team Member
McDonald's
06.2024 - 10.2024
- Engaged in customer service interactions, addressing inquiries and providing assistance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Member
Pizza Hut
08.2023 - 05.2024
- Assisted team members in daily operations to ensure efficient workflow.
- Learned and adhered to safety protocols and procedures.
- Supported inventory management tasks, including stock organization and replenishment.
- Adapted quickly to new processes and changes in the work environment.
- Collaborated with colleagues to maintain cleanliness and orderliness of work areas.
Customer Service Representative
SWC
03.2023 - 11.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Adapted quickly to new systems, ensuring accurate information was delivered to customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Health Care Aide
Trinity Health Care
02.2023 - 07.2023
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Maintained cleanliness and organization of patient areas, promoting a safe environment.
- Provided emotional support to patients and families during challenging times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Education
High School Diploma -
Skyline High School
Dallas, TX08-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Walgreens
08.2025 - Current
Team Member
McDonald's
06.2024 - 10.2024
Team Member
Pizza Hut
08.2023 - 05.2024
Customer Service Representative
SWC
03.2023 - 11.2023
Health Care Aide
Trinity Health Care
02.2023 - 07.2023
High School Diploma -
Skyline High School