Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skyla Gillis

Windham

Summary

Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Bailey's Bar & Grille
11.2021 - Current

A profession where customer service is key. While handling other responsibilities such as; balancing customer service with efficient task completion by multitasking effectively throughout each shift, maintain a professional demeanor under pressure and challenging situations, utilizing time management skills to prioritize tasks during busy shifts to ensure customers satisfaction. others include cultivating warm and friendly relationships with customers, and carrying out an opening or closing shift duties to keep the restaurant working efficiently and teams ready to meet the customer needs upon request.

Host

Bailey's Bar And Grille
11.2021 - Current

A profession where it is important to enhance customer satisfaction by promptly greeting and seating guests upon arrival, providing exceptional service by attentively listening to guest needs and addressing any concerns or issues. while also handling high-pressure situations with composure, effectively managing the restaurant to success.

Education

No Degree - Psychology

Worcester State University
Worcester, MA
06.2027

High School Diploma -

North Middlesex Regional
Townsend, MA
06.2023

Skills

  • Cleanliness
  • Service Quality
  • Guest Relations
  • Salesmanship
  • Adaptable and Flexible
  • High Energy and Stamina
  • Organizational Skills
  • Cool Under Pressure
  • Professional Appearance
  • Service prioritization

Timeline

Restaurant Waiter

Bailey's Bar & Grille
11.2021 - Current

Host

Bailey's Bar And Grille
11.2021 - Current

No Degree - Psychology

Worcester State University

High School Diploma -

North Middlesex Regional
Skyla Gillis