Skyla Harris
Largo,FL
Summary
Administrative professional skilled at offering high-level support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
14
14
years of professional experience
Work History
Executive Assistant
McKINSEY AND COMPANY
01.2021 - 03.2024
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Receptionist
PRIMEPAY
08.2019 - 12.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Customer Service Specialist
ADVANTAGE SALES AND MARKETING
02.2016 - 08.2019
- Supported sales, marketing, and administrative teams daily with the B2B ordering process
- Handled daily paperwork and assisted the accounting department with invoicing and shipping challenges
- Managed a variety of customer service and administrative tasks to resolve B2B customer concerns.
Sales Representative
HOME SHOPPING NETWORK
01.2013 - 03.2016
- Achieved company’s sales goals and improved customer experience through product education based on expressed need or desire.
Cashier / Instocks Associate
TARGET
06.2010 - 10.2013
- Ensured financial integrity and reduced loss by conducting periodic stock inventories
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Applied Science in Supervision and Management - Cybersecurity Concentration
Pasco-Hernando State College
12.2022
Associate in Arts -
Pasco-Hernando State College
12.2018
Skills
- Schedule & calendar planning
- Filing and data archiving
- Microsoft Office
- Business Correspondence
- Conflict Management
- Information confidentiality
- Customer Service-Oriented
- Expense Reporting
- Administrative Support
- Travel administration
Timeline
Executive Assistant
McKINSEY AND COMPANY
01.2021 - 03.2024
Receptionist
PRIMEPAY
08.2019 - 12.2021
Customer Service Specialist
ADVANTAGE SALES AND MARKETING
02.2016 - 08.2019
Sales Representative
HOME SHOPPING NETWORK
01.2013 - 03.2016
Cashier / Instocks Associate
TARGET
06.2010 - 10.2013
Bachelor of Applied Science in Supervision and Management - Cybersecurity Concentration
Pasco-Hernando State College
Associate in Arts -
Pasco-Hernando State College
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