Skyla Hostetter
Bryan,United States
Summary
Dynamic professional with proven expertise in POS system management and exceptional customer service. Skilled in staff training and maintaining high transaction accuracy under pressure. Demonstrates reliability and a professional appearance, ensuring customer satisfaction and loyalty. Expert in cash register maintenance and embodying patience and empathy towards guests.
Overview
4
4
years of professional experience
Work History
Café Register
Grand Station Entertainment
04.2024 - Current
- Stocked shelves near checkout area, keeping merchandise visible and accessible.
- Resolved minor customer complaints, encouraging satisfaction and loyalty.
- Followed store policies for handling returns and exchanges, ensuring compliance.
- Processed payments, including cash, credit, and debit, ensuring smooth transactions.
- Resolved minor customer complaints, promoting satisfaction and loyalty.
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
Greeter
Santa’s Wonderland
11.2024 - 12.2024
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
Front Desk Shift Lead
Big Shots Golf
08.2023 - 03.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Head Lifeguard
City of Ballinger
05.2021 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Education
Sociology
Texas A&M University
College Station, TXHigh School Diploma -
Ballinger High School
Ballinger, TX05.2023
Skills
- Basic math proficiency
- Cash register maintenance
- Patience and empathy
- POS system expertise
- Reliability and punctuality
- Professional appearance
- Customer service
- Staff training
Timeline
Greeter
Santa’s Wonderland
11.2024 - 12.2024
Café Register
Grand Station Entertainment
04.2024 - Current
Front Desk Shift Lead
Big Shots Golf
08.2023 - 03.2024
Head Lifeguard
City of Ballinger
05.2021 - 08.2022
Sociology
Texas A&M University
High School Diploma -
Ballinger High School
Similar Profiles
Stephen SandhopStephen Sandhop
Kitchen Staff Member at Grand Station EntertainmentKitchen Staff Member at Grand Station Entertainment
Rafael CastilloRafael Castillo
Floor Attendant at Grand Station EntertainmentFloor Attendant at Grand Station Entertainment
Juan Diego Mancera MartinezJuan Diego Mancera Martinez
Cook at Grand Station EntertainmentCook at Grand Station Entertainment
Celestina LucaCelestina Luca
Branch Office Administrator at Edward JonesBranch Office Administrator at Edward Jones
Angelina EllisAngelina Ellis
Counselor at City of Bryan Parks and RecreationCounselor at City of Bryan Parks and Recreation