Skyla Rodriguez
Ontario,CA
Summary
Seeking a rewarding position within a company that would allow me the opportunity to assist customers. Interested in a role where I can advance in the company. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
2
2
years of professional experience
Work History
Receiver/Customer Service
Burlington Coat Factory
Ontario, CA
01.2020 - 01.2021
- A receiver handles the receiving of items in a warehouse or backroom of a store, and ensures that the shipments are inspected, sorted and stored in the warehouse or stocked on shelves as needed
- Periodically assess the customer service making sure every customer is provided with the assistance they may need.
Server/Prep/Cashier
Crepes of Wrath Restaurant
Claremont, CA
01.2020 - 01.2021
- Taking orders and collecting money was necessary and I was responsible for opening and closing the shop by myself
- Writing down customers orders, providing customers with good and fast service was also necessary
- Prep is required to prepare all the food before it is ready to serve, such as cutting vegetables, cooking, measuring and weighing out the food
- Cashier responsibilities include making sure the right amount of cash is in the drawer before closing the shop and giving the right amount of change to customers.
Server/Host
Pacifica Senior Living Retirement Home
Portland, OR
01.2020 - 01.2021
- Make sure the guest orders are taken, answer questions about the menu and food, take payment, communicate orders with kitchen staff
- As a Host, responsibilities were to seat customers in a kind and orderly manner
- Clean the hobby when needed
- Making sure all guests are satisfied and happy is the main goal.
Host
Souplantation Buffet
Rancho Cucamonga, CA
01.2019 - 01.2021
- As a Host, responsibilities were to seat customers in a kind and orderly manner
- Clean the hobby when needed
- Managing the seating chart
- Seating guests and distributing menus
- Cleaning and to-go orders
- Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name.
Education
General HS Diploma -
Chaffey High School
Ontario, CA06-2019
Some College (No Degree) -
Chaffey College
Rancho Cucamonga, CASkills
- Microsoft word/Excel
- Type 45 WPM
- Money Handling
- Customer Satisfaction
- Customer Complaint Resolution
- Retail Merchandising
- Product Knowledge
Highlights And Qualifications
- Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
- Dynamic customer service professional experienced in a retail store setting.
- Ability to Use Positive Language and clear communication skills.
- Highly professional-dependable, reliable and able to perform duties with minimal supervision.
References
Bryanna M., Former Manager, (909) 697-8224
Accomplishments
- Student Athlete , Varsity Waterpolo
Timeline
Receiver/Customer Service
Burlington Coat Factory
01.2020 - 01.2021
Server/Prep/Cashier
Crepes of Wrath Restaurant
01.2020 - 01.2021
Server/Host
Pacifica Senior Living Retirement Home
01.2020 - 01.2021
Host
Souplantation Buffet
01.2019 - 01.2021
General HS Diploma -
Chaffey High School
Some College (No Degree) -
Chaffey College
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