Summary
Overview
Work History
Education
Skills
Timeline
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Skyla Velez

Homestead ,Fl

Summary

Proactive and results-driven professional with extensive experience at Fedex Ground, showcasing exceptional organizational and communication skills. Excelled in fostering team collaboration and enhancing customer service efficiency. Adapted swiftly to new challenges, significantly contributing to operational success. Expertise in computer technology and a proven track record of positive, customer-focused outcomes.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

4
4
years of professional experience

Work History

Fedex Administer

Fedex Ground
Homestead, FL
11.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Team Member

Kentucky Fried Chicken
Homestead , Fl
11.2021 - 07.2022
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Worked closely with human resources to support employee management and organizational planning.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Participated in team meetings to discuss strategies for improvement.
  • Organized client meetings to provide project updates.
  • Rotated through series of different stations based on team needs.

Crew Member

McDoanlds
Homestead , Fl
10.2020 - 08.2021
  • Scrubbed and polished counters to remove debris and food.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Directed patrons to restrooms and other amenities within facility.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Drove team success by quickly completing assigned tasks.

Education

Associate of Science - Nursing

Miami Dade College
Homestead, FL
01-2028

High School Diploma -

Somerset Prepatory Academy Homestead
Homestead
05-2024

Skills

  • PPE use
  • Attention to detail
  • Customer relations
  • Recordkeeping
  • Cultural awareness
  • Written communication
  • Organization and time management
  • Analytical thinking
  • Relationship building
  • Computer skills
  • Leadership
  • Research
  • Collaboration
  • Quality assurance
  • Task prioritization
  • Flexible and adaptable

Timeline

Fedex Administer

Fedex Ground
11.2022 - Current

Team Member

Kentucky Fried Chicken
11.2021 - 07.2022

Crew Member

McDoanlds
10.2020 - 08.2021

Associate of Science - Nursing

Miami Dade College

High School Diploma -

Somerset Prepatory Academy Homestead
Skyla Velez