Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
DC Lead
Milwaukee Tool
Olive Branch, MS
05.2021 - Current
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created training modules and documentation to train staff.
Shift Lead
Salsarita's Fresh Cantina
Southaven, MS
07.2019 - 10.2020
- Coached and trained employees and managed daily work assignments to enhance operations.
- Completed opening and closing duties to facilitate business operations.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints and reported issues to senior management.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Upheld company standards and compliance requirements for operations.
- Taught staff upselling techniques to meet revenue targets.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Improved daily operational plans, developed production schedules and optimized task flow.
Education
Associate of Science - Nursing
Skills
- Critical Thinking
- Training & Development
- Communications Leadership
- Computer Skills
- Supervision & Leadership
- Reliable & Trustworthy
- Microsoft Office
- Good Work Ethic
- Friendly, Positive Attitude
- Team Building
- Basic Math
- Conflict Resolution
- Problem Resolution
- Active Listening
- Relationship Building
- Planning & Organizing
- People Skills
- Organizational Skills
- Team Management
Timeline
DC Lead - Milwaukee Tool
05.2021 - Current
Shift Lead - Salsarita's Fresh Cantina
07.2019 - 10.2020
Southwest Tennessee Community College - Associate of Science, Nursing
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