Skylar Beauregard
Lakeland,FL
Summary
Well-qualified, licensed Claims Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach backed up by years of successful experience in the insurance industry.
Overview
6
6
years of professional experience
Work History
Claims Training Coach
GEICO, Government Employees Insurance
Lakeland, FL
03.2022 - Current
- Coordinated day-to-day administration and logistics of face-to-face and online training courses.
- Liaised with trainers and participants to provide logistical and technical support before, during and after learning course.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Claims Adjuster
GEICO, Government Employees Insurance
Lakeland, FL
04.2017 - 03.2022
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Examined claims forms and other records to determine insurance coverage.
- Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Negotiated and settled bodily injury claims in a timely manner to protect our insured and the company, in accordance with all state laws and regulations.
Guest Services Associate
Target
Lakeland, FL
07.2016 - 06.2017
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Helped customers complete purchases, locate items and join reward programs.
Education
Polk State College
Winter Haven, FLSkills
- Creativity and Flexibility
- Performance Optimization
- Technical Competency
- Course Materials Development
- Claims Investigations
- Group Discussion Facilitation
- Learning Strategies
- Video Conferencing
Timeline
Claims Training Coach
GEICO, Government Employees Insurance
03.2022 - Current
Claims Adjuster
GEICO, Government Employees Insurance
04.2017 - 03.2022
Guest Services Associate
Target
07.2016 - 06.2017
Polk State College
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