Dynamic professional with extensive experience at Devils Ridge Golf Club, excelling in relationship building and direct sales. Proven track record of generating significant revenue through exceptional customer support and organizational skills. Adept at managing high-volume transactions while maintaining accuracy and professionalism, ensuring outstanding guest experiences during private events.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Devils Ridge Golf Club
Holly Springs, North Carolina
09.2020 - Current
Actively balanced individual assignments while maintaining consistent engagement.
Built relationships with more than 400 active members, including names and their personal preferences.
Responsible for organizing and replenishing supplies and ensuring a clean work environment.
Managed communications with team members resulting in maximum efficiencies and members satisfaction.
Lead organizing, managing, and resetting private events with 300 or more guests present.
Managed sponsored events requiring coordination between food service and golf shop operations, resulting in an average income of $10,000 per private event.
Responsible for opening and closing both the facility and bar operations, as required.
Cart Girl/Clubhouse Attendant
Devils Ridge Golf Club
Holly Springs, North Carolina
09.2020 - 02.2021
Monitored, processed, and finalized all daily sales, ensuring accuracy and timely completion of transactions.
Utilized company software to charge member accounts, maintaining precise records and up-to-date billing information.
Gained expertise in adapting sales strategies to meet the unique needs of each member and guest, enhancing customer satisfaction and retention.
Acquired in-depth knowledge of Golf Protocol, course operations, and organized tee times to provide seamless service to members and guests.
Delivered exceptional on-course food and beverage services during private tournaments and events, contributing to positive guest experiences.
Managed and oversaw high-volume transactions, generating monthly sales exceeding $15,000 while maintaining a high standard of accuracy and professionalism.
Maintained composure and efficiency under pressure, seamlessly managing multiple tasks to ensure smooth operations during peak periods.