Skylar Carberry
Brookfield,WI
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Caregiver
Unity Senior Living
05.2023 - 12.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Customer Service Representative
Sundance Vacations Inc.
05.2022 - 08.2022
- Answered constant flow of customer calls with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Caregiver
Applewood Senior Living
05.2021 - 08.2021
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Maintained entire family's schedule and organized events.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Completed regular check-ins and progress report for each client.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
Cashier
Goodwill Inc
05.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree - Nursing
Bryant And Stratton
Wauwatosa, WI08.2024
No Degree - Dental Hygiene
Luzerne County Community College
Nanticoke, PAHigh School Diploma -
Wisconsin Virtual Academy High School
Mcfarland, WI05.2020
Skills
- Meal Planning and Preparation
- Behavior Redirection
- ADLs Assistance
- Client Documentation
- Direct Patient Care
- Medication Administration
- Progress Documentation
Volunteer Work
- Milwaukee Homeless Veterans Initiative [2016]
-Provides services to homeless and at-risk veterans needs, to reach and maintain their highest level of independence.
Timeline
Caregiver
Unity Senior Living
05.2023 - 12.2023
Customer Service Representative
Sundance Vacations Inc.
05.2022 - 08.2022
Caregiver
Applewood Senior Living
05.2021 - 08.2021
Cashier
Goodwill Inc
05.2019 - 05.2020
No Degree - Nursing
Bryant And Stratton
No Degree - Dental Hygiene
Luzerne County Community College
High School Diploma -
Wisconsin Virtual Academy High School
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