Skylar Belew

• Coordinated communication with ownership and asset management via the Area Director, AVP, or VP, in accordance with management agreements.
  
• Fostered strong relationships with residents, prospective tenants, and vendors.
  
• Managed accounts receivable, applied payments to resident ledgers, and ensured timely follow-up for outstanding payments.
  
• Maintained property management software with daily updates on move-ins, move-outs, notices, resident transfers, lease renewals, and demographic information.
  
• Oversaw the lease renewal program, prepared renewal letters and leases, and conducted follow-ups with residents giving notice to vacate.
  
• Drafted and distributed correspondence to residents and vendors, including lease violations and application rejections.
  
• Conducted move-out inspections to document charges prior to security deposit refunds.
  
• Generated and reconciled month-end financial reports from the property management system.
  
• Implemented a collection policy for overdue accounts and provided monthly status updates on collections.
  
• Assisted in marketing long-term vacant units and establishing model apartments.
  
• Monitored property conditions and reported issues to management.
  
• Ensured compliance with fair housing policies and maintained confidentiality for all stakeholders.
  
• Performed leasing tasks in the absence of the Leasing Consultant and managed between 10-20 new leads with in a 8 hour period with a conversation ratio of lead to tour at %70 Percent
  
• Organized and promoted resident events in collaboration with management.
  
• Led recruitment, onboarding, and training of new staff to meet business needs.
  
• Supervised operations staff to ensure adherence to company policies and fostered accountability among team members for improved performance outcomes.

- Facilitated communication with the ownership group and asset management as per the management agreement through designated leadership.
- Cultivated positive relationships with residents, vendors, and colleagues.
- Managed accounts receivable in accordance with Village Green guidelines, achieving a delinquency rate of less than 0.005% of annual GPI.
- Maintained accurate property management software by inputting daily activities, including move-ins, move-outs, lease renewals, and demographic updates.
- Oversaw the lease renewal program, preparing and delivering renewal notices and leases 45-60 days prior to expiration.
- Produced correspondence for residents and vendors, including lease violations and insurance updates.
- Conducted move-out inspections to document charges prior to reconciling security deposits and processing refunds.
- Generated and balanced month-end reports from the property management system.
- Developed and implemented a collection policy for outstanding balances, providing monthly reports and liaising with collection agencies as needed.
- Participated in marketing efforts and developed monthly marketing plans targeting major employers.
- Processed evictions while ensuring compliance with state laws.
- Monitored property conditions and reported issues to management.
- Adhered to fair housing policies and maintained professional communication with all stakeholders.
- Ensured confidentiality of sensitive information across all interactions.
- Performed leasing activities in the absence of the Leasing Agent, maintaining a closing ratio of 40% or higher.
- Organized and executed resident events in collaboration with management.
- Managed general office duties, including drafting newsletters and processing invoices in the absence of the Property Manager.
- Monitored leasing staff performance metrics and reported deficiencies to the Property Manager as necessary.

• Company Overview: Professional Group is locally owned and dedicated to providing superior management, responsible financial solutions, and HOA building and maintenance services for communities seeking quality results
• Managing and maintaining community aesthetics
• Helping each community run Online social media accounts in addition
• Running the association's Website
• Monthly income statement reviews
• Facilitating board & annual meetings for communities
• Maintenance & Service requests being addressed and resolved
• Assisting newly elected Board members of an HOA & COA to understand the documents of the community
• Followed up on delinquent tenants and coordinated collection procedures
• Monitored the progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
• Professional Group is locally owned and dedicated to providing superior management, responsible financial solutions, and HOA building and maintenance services for communities seeking quality results

• Company Overview: Gempath provides prevention outreach and education as well as peer support groups and linkage to available resources concerning the hardships and obstacles many members of the LGBTQIA+ community, impoverished families, and minorities may face
• Support with daily operations
• Sets goals
• Creating funnels for prospective clients
• Host's Weekly meeting's
• Helping create online and physical marketing Information
• Creating Digital outlets for the organization to help Boost SEO for our online presence
• Approved and oversaw operating policies and procedures for financial, IT, human resources and facilities
• Developed and monitored annual operating budget and fiscal management by maximizing resources
• Maintained strategic alliances with partners, individuals and organizations that advocated and advanced vision
• Gempath provides prevention outreach and education as well as peer support groups and linkage to available resources concerning the hardships and obstacles many members of the LGBTQIA+ community, impoverished families, and minorities may face

• Hyde Park, and the North side of Cincinnati that has vacancies
• This position has adapted me to be able to work with any type of person
• Meets and exceeds apartment quotas
• Marketing on Craigslist, Facebook, and many other forms of marketing
• Helping assist with the digital design of company events
• Recently started to work on community events for all residents
• Yardi CRM
• Collected, completed, and processed lease applications
• Showed apartments to potential tenants and answered questions regarding the community

• Started out as a RSA for Morris Home Furnishings and quickly advanced
• As a sales manager for Ashley Home which is a licensee of Morris Home Furnishings and with the promotion I help oversee a team of 11 Associates
• Assisting on any and all Technology training and problem solving for the system in-store
• Executing Daily goals
• Maximizing Every Guests experience
• Assisting in closing sales
• One on One training
• Technology training
• Morning/ afternoon huddles
• Assisting the GM With duties they assign to me
• Office manager experience with handling Upset Guests
• Supervised inventory and placed orders to replenish low-running supplies
• Provided prompt, courteous service to every individual entering the showroom
• Kept showroom expenses appropriate and reasonable to drive operational efficiency
• Set goals for showroom employees and providing support and motivation to help each achieve true potential

• Company Overview: Working for the #1 retailer in the whole heartland states, also working for a company that placed in the top 25% in the whole nation for new program offered for first responders called 'first met'
• Established and maintained relationships with clients
• Handled all prospective client correspondence, including calls and emails
• Identified sales opportunities and acted on leads
• Scheduled meetings with prospective clients and customers
• Presented products to clients
• Was able to showcase product knowledge and address concerns of clients and customers
• Explained and negotiated contracts, sales agreements and service agreements
• Provided outstanding customer service
• Handled customer relations issues, enabling quick resolution, and client satisfaction
• Developed sales strategy based on research of consumer buying trends and market conditions
• Working for the #1 retailer in the whole heartland states, also working for a company that placed in the top 25% in the whole nation for new program offered for first responders called 'first met'