Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Skylar Collins

Upper Marlboro,MD

Summary


Knowledgeable Medical Assistant, proficient in patient care, assessment, and education. Skilled in CPR, medical terminology, and EMR systems, delivering compassionate support to patients and medical staff. Aiming to enhance patient engagement and adherence to treatment plans through innovative education materials and exceptional service.

Overview

3
3
years of professional experience

Work History

Certified Medical Assistant

Anne Arundel Urology
05.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Patient Service Representative

Patient First Urgent Care Center
03.2023 - 07.2024
  • Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
  • Respectfully handling Physician and Nurse requests in a timely manner.
  • Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
  • Verifying all patient demographic, health, pharmacy, and insurance information.
  • Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
  • Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
  • Delivered support to medical staff in completion of patient paperwork.
  • Provided excellent customer service to patients and medical staff.

Medical Receptionist

AFC Urgent Care
12.2021 - 12.2022
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Took messages from patients and promptly relayed to appropriate staff
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Straightened up lobby and office area to maintain neat and organized space.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Completed patient registration forms and scanned them into EMR system.

Education

Integrated Health TW LLC
05.2024

Bachelor Of Science - Biology

Bowie State University
12.2022

Skills

  • HIPAA Compliance
  • Medical Terminology
  • Specimens collection and processing
  • Patient Scheduling
  • Patient Assessments
  • Medical coding
  • EMR / EHR
  • CPR
  • Procedure Assistance

Affiliations

  • Treasure of Queen in You BSU Chapter
  • Research Aligned Mentorship (RAM) Program
  • Member of Bio Med
  • Partners in Peace volunteer

Timeline

Certified Medical Assistant

Anne Arundel Urology
05.2024 - Current

Patient Service Representative

Patient First Urgent Care Center
03.2023 - 07.2024

Medical Receptionist

AFC Urgent Care
12.2021 - 12.2022

Integrated Health TW LLC

Bachelor Of Science - Biology

Bowie State University

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Skylar Collins