Skylar Collins
Lancaster,SC
Summary
Registered Medical Assistant through AMT and BLS certified, offering a strong foundation of medical knowledge and expertise. Proficient in EPIC and NexGen systems for efficient healthcare software navigation. Committed to delivering compassionate care and ensuring every patient receives the attention they deserve. Firm believer in the power of a simple smile to make a significant difference in someone's day. Dedicated, passionate, and outgoing, with a diligent work ethic. Determined to make a positive impact in the healthcare field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registar/Admissions
MUSC HEALTH LANCASTER MEDICAL CENTER
02.2023 - 01.2024
- Verify Demographic information such as; First Name, Last name, address, insurance, PCP.
- Switchboard operator to assist callers with their needs, as well as calling overhead codes such as: CODE BLUE, SEPEPIS..etc.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Medical Assistant/Receptionist
SpecOrtho
06.2023 - 07.2023
- Remove stitches/Staples, take vitals, apply/remove cast and orthopedic brace, assist/draw up injections for physicians, refill prescriptions.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Conducted patient intake interviews, recording and documenting relevant information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Printed prescription requests and queries in compliance with practice protocol.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Organized paperwork such as charts and reports for office and patient needs.
- Helped patients complete necessary medical forms and documentation.
Seasonal Warehouse Packer
Carolina Made
11.2021 - 12.2021
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Created shipping labels to complete daily order processing.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Loaded merchandise into specific packages suited for product dimensions.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
- Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.
Warehouse Associate
Ross Dress For Less
06.2021 - 11.2021
- Fitting room attendant, Sales Stocker/Tagger for merchandise, and cashier
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in reducing product damage by properly handling and storing materials.
- Alternated goods in inventory by observing first-in and first-out approach.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Maintained clean, orderly work environment free of hazards.
Education
CERTIFIED MEDICAL ASSISTANT - Medical Assisting
York Technical College
Rock Hill, SC05.2023
High School Diploma -
South Carolina Virtual Charter School
12.2021
ALLIED HEALTH SERVICES CERTIFICATE -
York Technical College
Rock Hill, SC08.2021
Skills
- EMR Medical Record; Epic, NextGen
- Basic Phlebotomy
- BLS/FIRST AID Certified
- Medical Billing and Reimbursement
- Medical Systems & Procedures
- Microsoft Word, PowerPoint & Excel
- Google Applications
- Front desk medical experience
- Vitals
- Injections
- Scheduling Appointments/Surgeries
- Verifying Insurance VIA phone or website
- Medications
Personal Information
Title: Registered Medical Assistant
References
- 2023-01-01, 2023-12-31, SpecOrtho (CMA Externship), 130 Crisanto Ave Suite B, Fort Mill, SC, 29715, Medical Assistant
- 2022-01-01, 2022-12-31, Ross Dress For Less, 7810 Charlotte Hwy, Indian Land, SC, 29707, Warehouse Associate
- 2021-01-01, 2021-12-31, Carolina Made, 400 N Indian Trail Rd, Indian Trail, NC, 28079, Retail Associate
Certification
- Certified Medical Assistant , York Technical College - 2023
- Registered Medical Assistant, American Medical Technologist - 2023
- Basic Life Support/First Aid Training, American Heart Association - Renewed in 2024
Timeline
Medical Assistant/Receptionist
SpecOrtho
06.2023 - 07.2023
Registar/Admissions
MUSC HEALTH LANCASTER MEDICAL CENTER
02.2023 - 01.2024
Seasonal Warehouse Packer
Carolina Made
11.2021 - 12.2021
Warehouse Associate
Ross Dress For Less
06.2021 - 11.2021
CERTIFIED MEDICAL ASSISTANT - Medical Assisting
York Technical College
High School Diploma -
South Carolina Virtual Charter School
ALLIED HEALTH SERVICES CERTIFICATE -
York Technical College
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