Skylar Crowder
933 Middle Patch Road
Summary
Dynamic Store Manager with a proven track record at Dollar General, excelling in customer service and inventory management. Skilled in training teams to enhance performance and drive sales through effective promotional strategies. Recognized for optimizing stock levels and fostering a collaborative environment, ensuring exceptional customer satisfaction.
Overview
12
12
years of professional experience
Work History
Store Manager
Dollar General
11.2022 - 10.2024
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented inventory management practices to reduce stock discrepancies.
- Developed promotional displays to enhance product visibility and drive sales.
Assistant Manager
Dollar General
04.2022 - 11.2022
- Managed daily store operations, ensuring compliance with policies and procedures.
- Trained and developed team members to enhance customer service skills.
- Assisted in inventory management and stock replenishment processes.
- Analyzed sales data to identify trends and optimize product placement.
Supervisor
Hms Host
01.2017 - 09.2020
- Supervised daily operations to ensure compliance with health and safety standards.
- Trained and mentored team members on best practices and operational procedures.
- Streamlined workflow processes to enhance efficiency and reduce wait times.
- Implemented inventory management systems to optimize stock levels and minimize waste.
Customer Service Representative
Ticketmaster
02.2015 - 12.2015
- Resolved customer inquiries and issues via phone, email, and chat platforms.
- Provided product information to enhance customer experiences and support ticket purchases.
- Assisted in processing refunds and exchanges, ensuring compliance with company policies.
- Collaborated with team members to streamline communication and improve service delivery.
Sales Agent
Ticketmaster
06.2012 - 02.2015
- Assisted customers in selecting events based on preferences and interests.
- Handled ticket sales transactions using Ticketmaster's proprietary software.
- Provided prompt support for customer inquiries via phone and online chat channels.
- Adapted to new promotions and product offerings to enhance customer engagement.
Education
High School Diploma -
Riverside High School
Belle, WV05.2012
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Preparing Schedules
- Reseting Planagrams
- Stocking and cleaning
- Computer and software Education
Timeline
Store Manager
Dollar General
11.2022 - 10.2024
Assistant Manager
Dollar General
04.2022 - 11.2022
Supervisor
Hms Host
01.2017 - 09.2020
Customer Service Representative
Ticketmaster
02.2015 - 12.2015
Sales Agent
Ticketmaster
06.2012 - 02.2015
High School Diploma -
Riverside High School