Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skylar Edwards

Mount Gilead

Summary

My main goal is always to ensure the safety and satisfaction of customers while performing my job efficiently. I am a dedicated and determined person who is never scared of a challenge and willing to give anything a try.

Overview

10
10
years of professional experience

Work History

Direct Support Professional Caregiver

Caregiver-Step Up
04.2024 - Current
  • Assisted clients with daily living needs to ensure the clients were able to live normal lives.
  • Maintained detailed documentation through an electronic application. Documents consisted of client progress, daily activities, incidents, and relevant observations. These records were made sure to be accurate, this was to ensure the client can be properly cared for.
  • Assisting clients with daily living activities such as bathing, shaving, dressing, eating, toileting, and other assistance the client would need.
  • Provided reliable transportation for clients to attend medical appointments, dayhab, or any event the client would need/want to attend.
  • Practiced money management by balancing the clients checkbook and ensuring accuracy in the money that was being spent each month. I did all the grocery and personal shopping for the clients.

Dispatcher/Apprentice

Emergency Plumbing Heating And Air
06.2023 - 04.2024
  • Managed high-stress situations calmly and effectively, whether it was a distressed customer or issue with the dispatching/schedule.
  • Communicated with technicians and customers to ensure the customer knew the exact arrival time of the technician and what to expect before the technicians arrival.
  • Directed dispatching, routing, and precise job placement based off location of the technicians.
  • Collaborated with fellow dispatchers to ensure the customer was efficiently being serviced.
  • Assisted plumbers on jobs to work efficiently and provide good customer service as an apprentice. I would assist the plumber with the job directly and ensure the customer received good service with knowledgeable information. I also assisted the plumber in making sure the customer received paperwork that was accurate and detailed.
  • I would receive payment from the customers either by the phone to input into the system electronically, or cash which would go straight to accountant.

Direct Support Professional

Caregiver-Step Up
06.2020 - 06.2023
  • Assisted clients with daily living needs to ensure the clients were able to live normal lives.
  • Maintained detailed documentation through an electronic application. Documents consisted of client progress, daily activities, incidents, and relevant observations. These records were made sure to be accurate, this was to ensure the client can be properly cared for.
  • Assisting clients with daily living activities such as bathing, shaving, dressing, eating, toileting, and other assistance the client would need.
  • Provided reliable transportation for clients to attend medical appointments, dayhab, or any event the client would need/want to attend.
  • Practiced money management by balancing the clients checkbook and ensuring accuracy in the money that was being spent each month. I did all the grocery and personal shopping for the clients.

Crew Member

Wendy’s
09.2017 - 06.2020
  • Worked at the front counter, drive thru, on the sandwich line, and preparing the customers order to hand out the window.
  • Ensure customers were happy and received great service at each position worked.
  • Took orders either from the customer directly or through a headset. Ensure order accuracy with the customer.
  • Received money from customers and provided the accurate amount of change back to the customer.
  • Prepared sandwiches on the line to the customers liking.
  • Grabbing the customers food from different stations and getting their drink ready to be handed out the window.
  • Prepared customers orders to their liking and handing them out the window.
  • Demonstrated strong multitasking abilities, by taking customers orders and giving change at the same time.
  • Handling multiple orders simultaneously without compromising the level of service the customer received.
  • Worked well with coworkers and took all the coaching provided by the team.

Unloader

UPS
05.2021 - 08.2021
  • Assisted coworkers with large packages to ensure safety was practiced.
  • Unloaded packages with care from the trailer to place on a conveyor belt.
  • Collaborated with coworkers to ensure all the trailers for the night were unloaded in a timely manner while ensuring the safety of the job.

Lifeguard Manager

City Of Mount Gilead
07.2015 - 08.2019
  • Streamlined facility operations by making sure staff members were properly trained and equipped with the information and tools to be successful.
  • Opened and closed the pool. Ensured the pool was kept cleanly for the customers.
  • Scheduled and coordinated the work schedule to ensure the pool was properly staffed with lifeguards to maintain the safety of the customers.
  • Opened and closed the cash register. Made sure the money was accurate at the end of each day. Dropped the money off at the bank.
  • Maintained the level of chemicals that were in the pool through hourly checks. Made adjustments and called appropriate parties if needed.
  • Taught swim lessors over a range of different levels and skills to promote water safety.

Education

Mount Gilead High School
Mount Gilead, OH
05.2019

Skills

Ability to adapt

Calmness in intense situations

Problem solving

Knowledge about online software

Timeline

Direct Support Professional Caregiver

Caregiver-Step Up
04.2024 - Current

Dispatcher/Apprentice

Emergency Plumbing Heating And Air
06.2023 - 04.2024

Unloader

UPS
05.2021 - 08.2021

Direct Support Professional

Caregiver-Step Up
06.2020 - 06.2023

Crew Member

Wendy’s
09.2017 - 06.2020

Lifeguard Manager

City Of Mount Gilead
07.2015 - 08.2019

Mount Gilead High School

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Skylar Edwards