Skylar Fillinger
Indianapolis,IN
Summary
Compassionate professional with experience in customer service and dental assisting. Skilled in providing genuine service and ensuring patient comfort. Committed to enhancing customer experiences and streamlining operations for improved outcomes.
Highly focused and driven in all aspects with a good work ethic. I am a dependable, well-organized and focused worker that easily takes direction and anticipates the need of others.
Overview
2027
2027
years of professional experience
Work History
Dental Assistant
Dental Works
Indianapolis, IN
- Assisted in patient care, ensuring comfort and understanding of procedures.
- Prepared and disinfecting treatment for examination rooms, maintaining cleanliness and organization for optimal workflow.
- Collaborated with dental team to streamline appointment scheduling and patient follow-up.
- Educated patients on oral hygiene practices, enhancing their overall health awareness.
- 2 year dental assistant program assisting all dentist and dental assistant in practice.
- Instrument Sterilization
- Patient Seating
- Proper PPE
- Assisted in application of braces
Sales Associate
Nordstrom Rack
Indianapolis, IN
06.2023 - Current
- Processed transactions efficiently, contributing to a smooth checkout process.
- Collaborated with team members to meet sales targets and improve store performance.
- Key duties included assisting customers, operating registers, merchandising the sales floor, and organizing and stocking inventory.
- Provide personalized, genuine service to every customer while building relationships.
- Assist with visual merchandising, product replenishment, maintaining brand presentation standards, and executing loss prevention initiatives.
- Accurately process transactions and operate POS (Point Of Sale) at registers. Process transactions accurately, handle returns, and credit card applications.
- Maintain a clean work area and ensure the sales floor is clean, organized, and ready for customers at all times.
- Open/close store as needed.
- Trained new associates on store policies and effective sales techniques.
Sales Associate
Englins Fine Footwear
Indianapolis, IN
05.2020 - 06.2023
- Acts as a knowledgeable brand ambassador, delivering exceptional customer service, measuring and fitting footwear, driving sales, and maintaining store operations.
- Maintained visual merchandising standards, ensuring appealing product displays.
- Conducted inventory checks, ensuring accurate stock levels and item availability.
- Greet customers warmly, asses their lifestyle and comfort needs, and make expert personalized footwear recommendations.
- Achieve individual and store sale goals by offering an exceptional, relationship-building customer care.
- Process transactions, and order shoes the customer may want that are not available in store.
- Helped customers locate products and checked store system for merchandise at other sites.
- Open/close store
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Sullivan Hardware & Garden
Indianapolis, IN
04.2018 - 05.2020
- Greet customers, answer inquiries and assist them in locating specific hardware, gardening, tools or home goods.
- Operate cash register efficiently by scanning items, handling cash/credit transactions, and processing returns.
- Keep the checkout area clean and organized. Rotate into sales floor or garden center to restock shelves, and build displays.
- Trained new associates on store policies and effective sales techniques.
- Answer store phones
- Assist with loading heavy items into vehicles/carts, and help with curbside pickup orders.
Education
High School Diploma -
North Central
Indianapolis, IN2021
Dental Assistant -
J. Everett Light Career Center
Indianapolis, INSkills
- Instrument Sterilization
- Disinfecting Treatment Rooms
- Prepping room for patients
- Patient Seating
- Opening & Closing Procedures
- Leadership
- Teamwork
- Hard Worker
- Compassionate
- Reliable
Accomplishments
- Recognized as Employee of the year
- Honor roll student
- Girl scouts
- Younglife & Wyldife (Christian group)
- Volunteer and director of Knockout Childhood Cancer
Timeline
Sales Associate
Nordstrom Rack
06.2023 - Current
Sales Associate
Englins Fine Footwear
05.2020 - 06.2023
Sales Associate
Sullivan Hardware & Garden
04.2018 - 05.2020
Dental Assistant
Dental Works
Dental Assistant -
J. Everett Light Career Center
High School Diploma -
North Central