Adaptable professional adept at navigating technological and social shifts. Committed to ongoing education for professional growth. Skilled in diverse business operations and modern POS systems for sales analysis. Blend of management and teamwork experience, proficient in adapting to emerging technologies and trends. Proven track record of anticipating and addressing shifts effectively. Dedicated to problem-solving and optimization for collective success. Passionate about continuous learning and fostering innovation in all endeavors.
Managed scheduling and calendar coordination for multiple team members.
Organized and maintained filing systems to ensure efficient document retrieval.
Supported communication efforts by drafting emails and correspondence.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Collaborated with cross-functional teams to identify and prioritize workplace requirements & workflow efficacy.
Conducted daily reviews and provided feedback & implementation of quality control procedures & sterilization/packaging of all company product and tools.
Managed product inventory/data entry and led collaborative efforts to successfully restructure and implement new and existing procedures.
Led strategic optimization initiatives across all three company locations/brands to improve operational efficiency and effectiveness.
Utilized advanced software systems to track and analyze inventory levels, streamline procurement processes, and optimize stock allocation, contributing to improved operational efficiency and customer satisfaction
Oversaw and administered the business, managing all aspects from onboarding to ongoing education
facilitated the hiring process independently, ensuring alignment with company standards and objectives.
Managed comprehensive inventory operations including jewelry curation, procurement , inventory procedures, ordering processes, while also overseeing schedule planning to ensure optimal staffing levels and operational efficiency.
Managed the monitoring , installation, & oversight of Shopify and other back-end point-of-sale analysis programs, driving company growth and operational improvement through enhanced data-driven insights and efficiency.
Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
Training - Responsible for training all new employees to ensure continued quality of customer service.
Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.